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Productivity Measurement and Enterprise Bargaining in the Public Sector - The Local Government Perspective

Author

Listed:
  • Hodgkinson, A.

Abstract

The introduction of efficiency improvements and enterprise bargaining into local authorities has been severely hampered by a failure to agree on a method of measuring service productivity. This paper develops an outcomes measure of productivity which, it argues, meets both externally imposed cost-efficiency requirements and clients' needs for service effectiveness in terms of quality and equity in delivery.

Suggested Citation

  • Hodgkinson, A., 1997. "Productivity Measurement and Enterprise Bargaining in the Public Sector - The Local Government Perspective," Economics Working Papers wp97-2, School of Economics, University of Wollongong, NSW, Australia.
    • Handle: RePEc:uow:depec1:wp97-2
    as

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    More about this item

    Keywords

    BARGAINING ; PRODUCTIVITY ; EFFICIENCY;
    All these keywords.

    JEL classification:

    • J52 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Dispute Resolution: Strikes, Arbitration, and Mediation
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • L8 - Industrial Organization - - Industry Studies: Services

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