IDEAS home Printed from https://ideas.repec.org/p/tiu/tiutis/03a02987-fd6a-4575-beff-6cc4ef362625.html
   My bibliography  Save this paper

On the practical significance of hindsight bias : The case of the expectancy-disconfirmation model of consumer satisfaction

Author

Listed:
  • Zwick, R.
  • Pieters, R.

    (Tilburg University, School of Economics and Management)

  • Baumgartner, H.

Abstract

No abstract is available for this item.

Suggested Citation

  • Zwick, R. & Pieters, R. & Baumgartner, H., 1995. "On the practical significance of hindsight bias : The case of the expectancy-disconfirmation model of consumer satisfaction," Other publications TiSEM 03a02987-fd6a-4575-beff-6, Tilburg University, School of Economics and Management.
    • Handle: RePEc:tiu:tiutis:03a02987-fd6a-4575-beff-6cc4ef362625
    as

    Download full text from publisher

    File URL: https://pure.uvt.nl/ws/portalfiles/portal/964016/_practi_.pdf
    Download Restriction: no
    ---><---

    Other versions of this item:

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Maria Pollai & Erik Hoelzl & Flavia Possas, 2010. "Consumption-related emotions over time: Fit between prediction and experience," Marketing Letters, Springer, vol. 21(4), pages 397-411, December.
    2. Wei-Tsong Wang & Wen-Hung Chang, 2014. "A study of virtual product consumption from the expectancy disconfirmation and symbolic consumption perspectives," Information Systems Frontiers, Springer, vol. 16(5), pages 887-908, November.
    3. Wong, IpKin Anthony & Dioko, Leonardo (Don) A.N., 2013. "Understanding the mediated moderating role of customer expectations in the customer satisfaction model: The case of casinos," Tourism Management, Elsevier, vol. 36(C), pages 188-199.
    4. Pieters, Rik & Baumgartner, Hans & Bagozzi, Richard, 2006. "Biased memory for prior decision making: Evidence from a longitudinal field study," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 34-48, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tiu:tiutis:03a02987-fd6a-4575-beff-6cc4ef362625. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Richard Broekman (email available below). General contact details of provider: https://www.tilburguniversity.edu/about/schools/economics-and-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.