IDEAS home Printed from https://ideas.repec.org/p/por/fepwps/606.html
   My bibliography  Save this paper

Language diversity impact on the self-efficacy of members in multicultural teams

Author

Listed:
  • Teresa Proença

    (CEF.UP, Faculty of Economics University of Porto)

  • Helena Martins

    (Faculty of Economics University of Porto)

  • Flávio Ferreira

    (Faculty of Economics University of Porto)

Abstract

This study aims to analyze language diversity in teams, especially in what concerns its impact on each member’s self-efficacy. Even though self-efficacy is a traditional concept in organizational behavior literature and there is a growing interest in the impact of language in the organizational context, research about the connections between both sides is lacking. This research deals with this gap, covering as well language fluency, cultural intelligence and extraversion. The answer to the research questions is based on an on-line survey to 240 university students, having participated in multicultural teams. The statistical analysis conclude that language diversity has no clear impact in self-efficacy, however fluency in the vehicular languages of teams has. Fluency has a bolder impact in self-efficacy of team members, when language diversity is higher, and when each member’s cultural intelligence and extraversion levels are higher as well. These conclusions driven by such connections may provide managers with sound enlightenments about the importance of language diversity in their multicultural teams and mainly on fluency in the vehicular languages of these teams.

Suggested Citation

  • Teresa Proença & Helena Martins & Flávio Ferreira, 2018. "Language diversity impact on the self-efficacy of members in multicultural teams," FEP Working Papers 606, Universidade do Porto, Faculdade de Economia do Porto.
    • Handle: RePEc:por:fepwps:606
    as

    Download full text from publisher

    File URL: http://www.fep.up.pt/investigacao/workingpapers/wp606.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lagerström, Katarina & Andersson, Maria, 2003. "Creating and sharing knowledge within a transnational team--the development of a global business system," Journal of World Business, Elsevier, vol. 38(2), pages 84-95, May.
    2. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
    3. Marschan, Rebecca & Welch, Denice & Welch, Lawrence, 1997. "Language: The forgotten factor in multinational management," European Management Journal, Elsevier, vol. 15(5), pages 591-598, October.
    4. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Presbitero, Alfred, 2021. "Communication accommodation within global virtual team: The influence of cultural intelligence and the impact on interpersonal process effectiveness," Journal of International Management, Elsevier, vol. 27(1).
    2. Annelies Costers & Yves Van Vaerenbergh & Anja Van den Broeck, 2019. "How to boost frontline employee service recovery performance: the role of cultural intelligence," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 581-602, September.
    3. Dimitrova, Mihaela & Chia, Sherwin Ignatius & Shaffer, Margaret A. & Tay-Lee, Cheryl, 2020. "Forgotten travelers: Adjustment and career implications of international business travel for expatriates," Journal of International Management, Elsevier, vol. 26(1).
    4. Saeed Nosratabadi & Parvaneh Bahrami & Khodayar Palouzian & Amir Mosavi, 2020. "Leader Cultural Intelligence and Organizational Performance," Papers 2010.02678, arXiv.org.
    5. Sousa, Cátia & Gonçalves, Gabriela, 2019. "Multiculturality as an antecedent to work wellbeing and work passion," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 7(2), pages 101-124.
    6. Laura BRANCU & Valentin MUNTEANU & Ionut GOLET, 2016. "A Comparative Approach of Cultural Intelligence Profile of Management and Non-Management Romanian Students," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 17(4), pages 308-319, October.
    7. Marina Anna Schmitz & Fabian Jintae Froese & Anna Katharina Bader, 2018. "Organizational cynicism in multinational corporations in China," Asia Pacific Business Review, Taylor & Francis Journals, vol. 24(5), pages 620-637, October.
    8. Abdul Waheed & Xiaoming Miao & Salma Waheed & Naveed Ahmad & Abdul Majeed, 2019. "How New HRM Practices, Organizational Innovation, and Innovative Climate Affect the Innovation Performance in the IT Industry: A Moderated-Mediation Analysis," Sustainability, MDPI, vol. 11(3), pages 1-21, January.
    9. Miroslav Jurasek & Petr Wawrosz, 2023. "How Does Self-Efficacy in Communication Affect the Relationship Between Intercultural Experience, Language Skills, and Cultural Intelligence," SAGE Open, , vol. 13(4), pages 21582440231, December.
    10. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
    11. Alexandru CÃPÃTÎNÃ & George SCHIN, 2013. "Minding the Cultural Gaps between Different Countries - A Real Challenge for the International Managers," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(5), pages 704-712, December.
    12. Schlägel, Christopher & Sarstedt, Marko, 2016. "Assessing the measurement invariance of the four-dimensional cultural intelligence scale across countries: A composite model approach," European Management Journal, Elsevier, vol. 34(6), pages 633-649.
    13. Gyeongcheol Cho & Christopher Schlaegel & Heungsun Hwang & Younyoung Choi & Marko Sarstedt & Christian M. Ringle, 2022. "Integrated Generalized Structured Component Analysis: On the Use of Model Fit Criteria in International Management Research," Management International Review, Springer, vol. 62(4), pages 569-609, August.
    14. Petr Wawrosz & Miroslav Jurásek, 2021. "Developing Intercultural Efficiency: The Relationship between Cultural Intelligence and Self-Efficacy," Social Sciences, MDPI, vol. 10(8), pages 1-21, August.
    15. Tavoletti, Ernesto & Stephens, Robert D. & Taras, Vas & Dong, Longzhu, 2022. "Nationality biases in peer evaluations: The country-of-origin effect in global virtual teams," International Business Review, Elsevier, vol. 31(2).
    16. Zhang, Ying & Zhu, Jing & Xu, Nan & Duan, Sophia Xiaoxia & Huang, Xiaodi, 2021. "Optimal selection of expatriates for cross-border assignment to enhance manufacturing efficiency," International Journal of Production Economics, Elsevier, vol. 232(C).
    17. Huong Le & Zhou Jiang & Ingrid Nielsen, 2018. "Cognitive Cultural Intelligence and Life Satisfaction of Migrant Workers: The Roles of Career Engagement and Social Injustice," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 139(1), pages 237-257, August.
    18. Jui-Che Tu & Xiu-Yue Zhang & Shu-Ping Chiu, 2019. "Assessing the Impact of Cultural Intelligence on Sustainable Career Competitive Advantage for Students in College of Design," Sustainability, MDPI, vol. 12(1), pages 1-23, December.
    19. Anietie Peter Akpan & Augustine Brendan Inyang, 2022. "Academic Staff Cultural Intelligence and Job Performance in Nigerian Universities," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 8(3), pages 7-14, March.
    20. Jing Jiao & Dejin Xu & Xiuqing Zhao, 2020. "The Development and Validation of an Intercultural Business Communication Competence Scale: Evidence From Mainland China," SAGE Open, , vol. 10(4), pages 21582440209, November.

    More about this item

    Keywords

    language diversity; language fluency; teams; self-efficacy; cultural competence; extroversion;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:por:fepwps:606. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: the person in charge (email available below). General contact details of provider: https://edirc.repec.org/data/fepuppt.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.