IDEAS home Printed from https://ideas.repec.org/p/mtk/febawb/29.html
   My bibliography  Save this paper

Organisational Values In The Framework Of Critical Incidents: What Accounts For Values-Based Solutions?

Author

Listed:
  • Krista Jaakson
  • Anne Reino
  • Maaja Vadi

Abstract

According to different estimations, nearly 50% of organisations have defined their core values in the wake of their leaders’ declaration that they would treat values as their primary guide in daily activities. In this article we argue that managing values might in reality be far more complex. Based on 98 cases, this paper brings forth the most common practices that account for either alignment or discrepancies between the outcomes of everyday work situations and the sets of organisational values. Our study reveals a host of reasons explaining consistent behaviour as well as misalignment. The results suggest that, regardless of the type of critical incidents, the cases where solutions to particular incidents did not call for violation of organisational values were typically associated with the managerial level of judgement and, accordingly, commitment from the top. Employees’ commitment to values also plays a significant role, but contradictory organisational values or ill-defined allocation of resources may severely distort it.

Suggested Citation

  • Krista Jaakson & Anne Reino & Maaja Vadi, 2004. "Organisational Values In The Framework Of Critical Incidents: What Accounts For Values-Based Solutions?," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 29, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    • Handle: RePEc:mtk:febawb:29
    as

    Download full text from publisher

    File URL: http://www.mtk.ut.ee/sites/default/files/mtk/RePEc/mtk/febpdf/febawb29.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pater, Alberic & Van Gils, Anita, 2003. "Stimulating Ethical Decision-making in a Business Context:: Effects of Ethical and Professional Codes," European Management Journal, Elsevier, vol. 21(6), pages 762-772, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Anne Reino & Elina Tolmats & Pille Mõtsmees, 2006. "Critical issues in organizational culture formation: a case study of Estonian companies in the energy sector," University of Tartu - Faculty of Economics and Business Administration, in: Maaja Vadi & Anne Reino & Gerli Hämmal (ed.), National And International Aspects Of Organizational Culture, edition 1, volume 24, chapter 1, pages 27-48, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    2. Krista Jaakson, 2006. "Exploring university core values with the critical incident technique: an example of students’ perceptions at the University of Tartu," University of Tartu - Faculty of Economics and Business Administration, in: Maaja Vadi & Anne Reino & Gerli Hämmal (ed.), National and international aspects of organizational culture, edition 1, volume 24, chapter 2, pages 49-85, Faculty of Economics and Business Administration, University of Tartu (Estonia).
    3. Wafa Ben Ahmed Naouar, 2016. "Contribution of the Management System and the Institutional Framework to the Efficiency of Values-Based Management," Journal of Business Ethics, Springer, vol. 135(4), pages 787-796, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rafael Robina-Ramírez & M. Isabel Sánchez-Hernández & Carlos Díaz-Caro, 2021. "Hotel manager perceptions about corporate compliance in the tourism industry: an empirical regional case study in Spain," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 25(2), pages 627-654, June.
    2. Brennan, Niamh & Kelly, John, 2007. "A study of whistleblowing among trainee auditors," The British Accounting Review, Elsevier, vol. 39(1), pages 61-87.
    3. Helin, Sven & Jensen, Tommy & Sandström, Johan & Clegg, Stewart, 2011. "On the dark side of codes: Domination not enlightenment," Scandinavian Journal of Management, Elsevier, vol. 27(1), pages 24-33, March.
    4. Douglas Frechtling & Soyoung Boo, 2012. "On the Ethics of Management Research: An Exploratory Investigation," Journal of Business Ethics, Springer, vol. 106(2), pages 149-160, March.
    5. Ruiz-Palomino, P. & Linuesa-Langreo, J., 2018. "Implications of person–situation interactions for Machiavellians' unethical tendencies: The buffering role of managerial ethical leadership," European Management Journal, Elsevier, vol. 36(2), pages 243-253.
    6. Constantin Blome & Antony Paulraj, 2013. "Ethical Climate and Purchasing Social Responsibility: A Benevolence Focus," Journal of Business Ethics, Springer, vol. 116(3), pages 567-585, September.
    7. Ahmed Musbah & Christopher J. Cowton & David Tyfa, 2016. "The Role of Individual Variables, Organizational Variables and Moral Intensity Dimensions in Libyan Management Accountants’ Ethical Decision Making," Journal of Business Ethics, Springer, vol. 134(3), pages 335-358, March.
    8. Ruiz-Palomino, Pablo & Bañón-Gomis, Alexis, 2017. "The negative impact of chameleon-inducing personalities on employees' ethical work intentions: The mediating role of Machiavellianism," European Management Journal, Elsevier, vol. 35(1), pages 102-115.
    9. Tadeusz Miczka, 2018. "The State of Anthropological Uncertainty as an Educational Problem," European Journal of Multidisciplinary Studies Articles, Revistia Research and Publishing, vol. 3, January -.
    10. Lutz Preuss, 2012. "Responsibility in Paradise? The Adoption of CSR Tools by Companies Domiciled in Tax Havens," Journal of Business Ethics, Springer, vol. 110(1), pages 1-14, September.

    More about this item

    Keywords

    organisational values; managing values;

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mtk:febawb:29. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Anne Reino (email available below). General contact details of provider: https://edirc.repec.org/data/febutee.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.