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The interaction between patient shortage and patients waiting time

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Author Info

  • Iversen, Tor

    ()
    (Institute of Health Management and Health Economics)

  • Lurås, Hilde

    (Institute of Health Management and Health Economics)

Abstract

We study the interaction between patient shortage and patients' waiting time to get an appointment. From a theoretical model we predict that physicians experiencing a shortage of patients offer their patients a shorter waiting time than their unconstrained colleagues. This happens because a shorter waiting time is expected to lower the threshold for seeking care, and hence, to increase the number of patient-initiated contacts. But it also happens because a shorter waiting time can be a mean to attract new patients. The hypotheses are supported by some preliminary results from a sample of Norwegian general practitioners participating in a capitation trial.

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File URL: http://www.hero.uio.no/publicat/1999/HERO1999_2.pdf
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Bibliographic Info

Paper provided by Oslo University, Health Economics Research Programme in its series HERO On line Working Paper Series with number 1999:2.

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Length: 36 pages
Date of creation: 01 Jul 2009
Date of revision:
Handle: RePEc:hhs:oslohe:1999_002

Contact details of provider:
Postal: HERO / Institute of Health Management and Health Economics P.O. Box 1089 Blindern, N-0317 Oslo, Norway
Phone: 2307 5309
Fax: 2307 5310
Email:
Web page: http://www.hero.uio.no/eng.html
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Related research

Keywords: General practitioner; patient shortage; waiting time;

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  1. Kathryn M. Langwell, 1982. "Factors Affecting the Incomes of Men and Women Physicians: Further Explorations," Journal of Human Resources, University of Wisconsin Press, vol. 17(2), pages 261-275.
  2. Sloan, Frank A & Lorant, John H, 1977. "The Role of Waiting Time: Evidence from Physicians' Practices," The Journal of Business, University of Chicago Press, vol. 50(4), pages 486-507, October.
  3. Mueller, Curt D, 1985. "Waiting for Physicians' Services: Model and Evidence," The Journal of Business, University of Chicago Press, vol. 58(2), pages 173-90, April.
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