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Supply relationship evaluation:: The relationship assessment process (RAP) and beyond

Author

Listed:
  • Thomas Johnsen

    (University of Bath [Bath])

  • Rhona Johnsen

    (BU - Bournemouth University [Poole])

  • Richard C. Lamming

    (University of Southampton)

Abstract

In this article we argue that the common purchasing and supply management practice of evaluating supplier performance may be inappropriate in situations of supply partnerships, as it focuses on evaluating the performance of the supplier rather than the supply relationship. We explore a conceptual framework for supply relationship evaluation, discussing lessons from past attempts to develop relationship evaluation models, focusing particularly on the so-called Relationship Assessment Process (RAP) model (Lamming et al., 1996). The article critically evaluates the RAP model, discussing experiences of implementation from 1995 onwards. Building on the reflections on RAP, we propose a new conceptual framework for supply relationship evaluation. This is constructed on the basis of a synthesis of literatures grounded predominantly in industrial marketing and purchasing (IMP), and purchasing and supply management (PSM) research, and thus adopts a network rather than a dyadic perspective on relationship evaluation. We conclude by discussing the implications of the proposed framework.

Suggested Citation

  • Thomas Johnsen & Rhona Johnsen & Richard C. Lamming, 2008. "Supply relationship evaluation:: The relationship assessment process (RAP) and beyond," Post-Print hal-00952687, HAL.
  • Handle: RePEc:hal:journl:hal-00952687
    DOI: 10.1016/j.emj.2007.10.001
    as

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    Citations

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    Cited by:

    1. Lennart Söderberg & Lars Bengtsson & Matti Kaulio, 2017. "A model for outsourcing and governing of maintenance within the process industry," Operations Management Research, Springer, vol. 10(1), pages 20-32, June.
    2. Joe Miemczyk & Thomas Johnsen & Emmanuelle Bernardin, 2009. "Developing a green supplier maturity model: Concepts, application and limits," Post-Print hal-00760835, HAL.
    3. Hoffmann, Arvid O.I. & Pennings, Joost M.E. & Wies, Simone, 2011. "Relationship marketing's role in managing the firm-investor dyad," Journal of Business Research, Elsevier, vol. 64(8), pages 896-903, August.
    4. Barbara Pancino & Emanuele Blasi & Anne Rappoldt & Stefano Pascucci & Luca Ruini & Cesare Ronchi, 2019. "Partnering for sustainability in agri-food supply chains: the case of Barilla Sustainable Farming in the Po Valley," Agricultural and Food Economics, Springer;Italian Society of Agricultural Economics (SIDEA), vol. 7(1), pages 1-10, December.

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