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Logistics Information and Knowledge Management Issues in Humanitarian Aid Organizations

Author

Listed:
  • van der Laan, E.A.
  • de Brito, M.P.
  • Vermaesen, S.C.

Abstract

In this paper, we assess the need for logistics information and knowledge management in humanitarian aid organizations. To do so, we combine literature sources with an extensive case study that we conducted at Médecins sans Frontières–Holland, which is following a trajectory to improve logistics information management within the organization. We observed that logistics information and logistics knowledge management has not yet matured. We indicate how, by making use of knowledge management strategies such as ‘personalization’ and ‘codification’, this can be improved.

Suggested Citation

  • van der Laan, E.A. & de Brito, M.P. & Vermaesen, S.C., 2007. "Logistics Information and Knowledge Management Issues in Humanitarian Aid Organizations," ERIM Report Series Research in Management ERS-2007-026-LIS, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:10071
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    File URL: https://repub.eur.nl/pub/10071/ERS-2007-026-LIS.pdf
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    References listed on IDEAS

    as
    1. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    2. L N Van Wassenhove, 2006. "Humanitarian aid logistics: supply chain management in high gear," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(5), pages 475-489, May.
    Full references (including those not matched with items on IDEAS)

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    Cited by:

    1. Chandes, Jérôme & Paché, Gilles, 2009. "To Ponder On The Collective Actions In The Context Of Humanitarian Logistics: Lessons From The Earthquake In Pisco," Journal of Economics, Finance and Administrative Science, Universidad ESAN, vol. 14(27), pages 47-61.

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    More about this item

    Keywords

    Humanitarian aid organizations; Knowledge management; Logistics information;
    All these keywords.

    JEL classification:

    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • R4 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics

    NEP fields

    This paper has been announced in the following NEP Reports:

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