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Benchmarking Information Integration in Supply Chain Management: A Multi-channel Approach

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  • Fawcett, Stanley E.

    (Brigham Young U)

  • Magnan, Gregory M.

    (Seattle U)

  • McCarter, Matthew W.

    (U of Illinois)

Abstract

Information integration is a leading aim for many supply-chain managers. Although the benefits of successful information integration are desirable, the barriers are quite daunting. Our study benchmarks the current status of information integration in supply chain management using indepth case study methodology at five channel positions. The study reveals two main dimensions to information integration: connectivity and willingness. We discuss both of these dimensions' implications for managers and academics and provide prescriptive direction where research and development should be channeled to facilitate information integration success.

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File URL: http://www.business.illinois.edu/Working_Papers/papers/05-0117.pdf
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Bibliographic Info

Paper provided by University of Illinois at Urbana-Champaign, College of Business in its series Working Papers with number 05-0117.

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Date of creation: 2005
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Handle: RePEc:ecl:illbus:05-0117

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Web page: http://www.business.uiuc.edu/Working_Papers/Main.asp
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  1. Lode Li, 2002. "Information Sharing in a Supply Chain with Horizontal Competition," Yale School of Management Working Papers ysm288, Yale School of Management.
  2. Srinagesh Gavirneni, 2002. "Information Flows in Capacitated Supply Chains with Fixed Ordering Costs," Management Science, INFORMS, vol. 48(5), pages 644-651, May.
  3. Hau L. Lee & V. Padmanabhan & Seungjin Whang, 1997. "Information Distortion in a Supply Chain: The Bullwhip Effect," Management Science, INFORMS, vol. 43(4), pages 546-558, April.
  4. Darren Hudson & Lee-Hong Seah & Diane Hite & Tim Haab, 2004. "Telephone presurveys, self-selection, and non-response bias to mail and Internet surveys in economic research," Applied Economics Letters, Taylor & Francis Journals, vol. 11(4), pages 237-240.
  5. Dejonckheere, J. & Disney, S. M. & Lambrecht, M. R. & Towill, D. R., 2004. "The impact of information enrichment on the Bullwhip effect in supply chains: A control engineering perspective," European Journal of Operational Research, Elsevier, vol. 153(3), pages 727-750, March.
  6. Lode Li, 2002. "Information Sharing in a Supply Chain with Horizontal Competition," Management Science, INFORMS, vol. 48(9), pages 1196-1212, September.
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