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A Framework for Healthcare Planning and Control

In: Handbook of Healthcare System Scheduling

Author

Listed:
  • Erwin W. Hans

    (University of Twente)

  • Mark Houdenhoven

    (Haga Ziekenhuis)

  • Peter J. H. Hulshof

    (University of Twente
    Reinier de Graaf Groep)

Abstract

Rising expenditures spur health care organizations to organize their processes more efficiently and effectively. Unfortunately, health care planning and control lags behind manufacturing planning and control. We analyze the existing planning and control concepts or frameworks for health care operations management and find that they do not address various important planning and control problems. We conclude that they only focus on hospitals and are too narrow, focusing on a single managerial area, such as resource capacity planning, or ignoring hierarchical levels. We propose a modern framework for health care planning and control that integrates all managerial areas in health care delivery operations and all hierarchical levels of control, to ensure completeness and coherence of responsibilities for every managerial area. The framework can be used to structure the various planning and control functions and their interaction. It is applicable to an individual department, an entire health care organization, and to a complete supply chain of cure and care providers. The framework can be used to identify and position various types of managerial problems, to demarcate the scope of organization interventions and to facilitate a dialogue between clinical staff and managers.

Suggested Citation

  • Erwin W. Hans & Mark Houdenhoven & Peter J. H. Hulshof, 2012. "A Framework for Healthcare Planning and Control," International Series in Operations Research & Management Science, in: Randolph Hall (ed.), Handbook of Healthcare System Scheduling, chapter 0, pages 303-320, Springer.
  • Handle: RePEc:spr:isochp:978-1-4614-1734-7_12
    DOI: 10.1007/978-1-4614-1734-7_12
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    Citations

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    Cited by:

    1. Chang Wook Kang & Muhammad Imran & Muhammad Omair & Waqas Ahmed & Misbah Ullah & Biswajit Sarkar, 2019. "Stochastic-Petri Net Modeling and Optimization for Outdoor Patients in Building Sustainable Healthcare System Considering Staff Absenteeism," Mathematics, MDPI, vol. 7(6), pages 1-26, June.
    2. Stefanini, Alessandro & Aloini, Davide & Benevento, Elisabetta & Dulmin, Riccardo & Mininno, Valeria, 2020. "A data-driven methodology for supporting resource planning of health services," Socio-Economic Planning Sciences, Elsevier, vol. 70(C).
    3. Evert Gummesson & Debora Sarno & Luca Carrubbo & Carlo Sirianni, 2021. "Contributing to Sustainable Healthcare Systems with Case Theory," International Journal of Business and Management, Canadian Center of Science and Education, vol. 14(2), pages 1-34, July.
    4. Sebastian Hof & Andreas Fügener & Jan Schoenfelder & Jens O. Brunner, 2017. "Case mix planning in hospitals: a review and future agenda," Health Care Management Science, Springer, vol. 20(2), pages 207-220, June.
    5. Malin Arvidson, 2013. "Ethics, intimacy and distance in longitudinal, qualitative research: Experiences from Reality Check Bangladesh," Progress in Development Studies, , vol. 13(4), pages 279-293, October.
    6. Nossack, Jenny, 2022. "Therapy scheduling and therapy planning at hospitals," Omega, Elsevier, vol. 109(C).
    7. José Carlos Ferrão & Mónica Duarte Oliveira & Daniel Gartner & Filipe Janela & Henrique M. G. Martins, 2021. "Leveraging electronic health record data to inform hospital resource management," Health Care Management Science, Springer, vol. 24(4), pages 716-741, December.
    8. Carter, Michael W., 2018. "High-fidelity whole-system patient flow modeling to assess health care transformation policiesAuthor-Name: Esensoy, Ali Vahit," European Journal of Operational Research, Elsevier, vol. 266(1), pages 221-237.
    9. Peter Hulshof & Richard Boucherie & Erwin Hans & Johann Hurink, 2013. "Tactical resource allocation and elective patient admission planning in care processes," Health Care Management Science, Springer, vol. 16(2), pages 152-166, June.
    10. Rachuba, Sebastian & Imhoff, Lisa & Werners, Brigitte, 2022. "Tactical blueprints for surgical weeks – An integrated approach for operating rooms and intensive care units," European Journal of Operational Research, Elsevier, vol. 298(1), pages 243-260.
    11. Bovim, Thomas Reiten & Christiansen, Marielle & Gullhav, Anders N. & Range, Troels Martin & Hellemo, Lars, 2020. "Stochastic master surgery scheduling," European Journal of Operational Research, Elsevier, vol. 285(2), pages 695-711.
    12. Jose M. Molina-Pariente & Erwin W. Hans & Jose M. Framinan, 2018. "A stochastic approach for solving the operating room scheduling problem," Flexible Services and Manufacturing Journal, Springer, vol. 30(1), pages 224-251, June.
    13. Erhard, Melanie & Schoenfelder, Jan & Fügener, Andreas & Brunner, Jens O., 2018. "State of the art in physician scheduling," European Journal of Operational Research, Elsevier, vol. 265(1), pages 1-18.
    14. A. G. Leeftink & R. J. Boucherie & E. W. Hans & M. A. M. Verdaasdonk & I. M. H. Vliegen & P. J. Diest, 2018. "Batch scheduling in the histopathology laboratory," Flexible Services and Manufacturing Journal, Springer, vol. 30(1), pages 171-197, June.

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