Physical vs. Virtual Information Search and Purchase in the Buying Behavior of Polish Young Consumers
AbstractThis paper investigates selected internal and external to the consumer factors influencing young consumers’ choices of physical or virtual channels for information search and purchase. Situations of channel lock-in and channel change between the mentioned phases of the buying process are described and their antecedents investigated. Perceived channel characteristics for information search and purchase, consumer decision-making style profile and information technology adoption level are considered to influence consumer choices in this case. Structural equation modeling has been used to analyze the gathered data – 5 models have been assessed.
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This chapter was published in: Radoslaw Macik & Dorota Macik , , pages 739-759, 2011.
This item is provided by University of Primorska, Faculty of Management Koper in its series MIC 2011: Managing Sustainability? Proceedings of the 12th International Conference, Portorož, 23–26 November 2011 [Selected Papers] with number 739-759.
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internet shopping; physical retail; information search; young consumers; Poland;
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