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The End of Online Shopping:The Future of New Retail in an Always Connected World

Author

Listed:
  • Wijnand Jongen

    (Ecommerce Europe, The Netherlands & Thuiswinkel.org, The Netherlands)

Abstract

Retail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline.

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Wijnand Jongen, 2018. "The End of Online Shopping:The Future of New Retail in an Always Connected World," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 11106.
    • Handle: RePEc:wsi:wsbook:11106
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    File URL: https://www.worldscientific.com/worldscibooks/10.1142/11106
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    Citations

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    Cited by:

    1. Tim Charly Schmacke, Roland Vogt & Roland Vogt, 2023. "Trends of Current and Future Retail Formats Based on Customer Personas. Implications on the Example of the Premium Automotive Retail," Scientia Moralitas Journal, Scientia Moralitas, Research Institute, vol. 8(2), pages 191-219, December.

    Book Chapters

    The following chapters of this book are listed in IDEAS

    More about this item

    Keywords

    Online Shopping; Retail; Ecommerce; Digitization;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship

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