IDEAS home Printed from https://ideas.repec.org/a/zbw/espost/107403.html
   My bibliography  Save this article

Deviant Citizenship Behavior: A Comprehensive Framework towards Behavioral Excellence in Organizations

Author

Listed:
  • Chowdhury, Dhiman

Abstract

Purpose – While studying the topic of seeking behavioral excellence (proactive and creative competence) in organization, scholars have presented a variety of literature sprinkled with countless theories on behavioral competence. Research design, data, and methodology - Foremost among the several theories on this topic are two distinct sets of behav-ioral theories: OCB (Organizational Citizenship Behavior) and Constructive Deviance. Both of these theories attempt to posit their usefulness in positive organizational outcomes (such as organizational effectiveness, quality, performance, and innovations). Results - However, their proposed constructs are opposing and studies are conducted in isolation, thereby creating a sigificant literature gap and omitting the possibility of being inclusive of the best that both OCB and constructive deviance have to offer. Conclusions - The article bridges the gap by critically examining OCB and constructive deviance and including a consideration of other empirical studies in an attempt to be comprehensive while, at the same time, seeking to find an effective behavioral construct that is both appropriate and conducive for positive organizational outcomes in the context of the current business environment.

Suggested Citation

  • Chowdhury, Dhiman, 2015. "Deviant Citizenship Behavior: A Comprehensive Framework towards Behavioral Excellence in Organizations," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(1), pages 13-26.
    • Handle: RePEc:zbw:espost:107403
    DOI: 10.13106/eajbm.2014.vol5.no1.13.
    as

    Download full text from publisher

    File URL: https://www.econstor.eu/bitstream/10419/107403/1/DCB-january-2015.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.13106/eajbm.2014.vol5.no1.13.?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Daniel G. Bachrach & Hui Wang & Elliot Bendoly & Shuoyang Zhang, 2007. "Importance of Organizational Citizenship Behaviour for Overall Performance Evaluation: Comparing the Role of Task Interdependence in China and the USA," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(2), pages 255-276, July.
    2. Bachrach, Daniel G. & Wang, Hui & Bendoly, Elliot & Zhang, Shuoyang, 2007. "Importance of Organizational Citizenship Behaviour for Overall Performance Evaluation: Comparing the Role of Task Interdependence in China and the USA," Management and Organization Review, Cambridge University Press, vol. 3(2), pages 255-276, July.
    3. Guoquan Chen & Dean Tjosvold & Chunhong Liu, 2006. "Cooperative Goals, Leader People and Productivity Values: Their Contribution to Top Management Teams in China," Journal of Management Studies, Wiley Blackwell, vol. 43(5), pages 1177-1200, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Asif Khan & Sughra Bibi & Jiaying Lyu & Achille Claudio Garavelli & Pierpaolo Pontrandolfo & Maria de Angeles Perez Sanchez, 2020. "Uncovering Innovativeness in Spanish Tourism Firms: The Role of Transformational Leadership, OCB, Firm Size, and Age," Sustainability, MDPI, vol. 12(10), pages 1-26, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yue Guiling & Siti Aisyah Panatik & Mohammad Saipol Mohd Sukor & Noraini Rusbadrol & Li Cunlin, 2022. "Bibliometric Analysis of Global Research on Organizational Citizenship Behavior From 2000 to 2019," SAGE Open, , vol. 12(1), pages 21582440221, February.
    2. Christopher Kurzhals & Lorenz Graf‐Vlachy & Andreas König, 2020. "Strategic leadership and technological innovation: A comprehensive review and research agenda," Corporate Governance: An International Review, Wiley Blackwell, vol. 28(6), pages 437-464, November.
    3. Yueqiao Qiao & Zhe Zhang & Ming Jia, 2021. "Their Pain, Our Pleasure: How and When Peer Abusive Supervision Leads to Third Parties’ Schadenfreude and Work Engagement," Journal of Business Ethics, Springer, vol. 169(4), pages 695-711, April.
    4. Dean Tjosvold & Nancy Yifeng Chen & Xu Huang & Da Xu, 2014. "Developing Cooperative Teams to Support Individual Performance and Well-Being in a Call Center in China," Group Decision and Negotiation, Springer, vol. 23(2), pages 325-348, March.
    5. Lau, Chung-Ming, 2011. "Team and organizational resources, strategic orientations, and firm performance in a transitional economy," Journal of Business Research, Elsevier, vol. 64(12), pages 1344-1351.
    6. Sze‐Sze Wong & Wai Fong Boh & Anne Wu, 2021. "When Three’s (Good) Company: Third‐Party Friendships on Cooperation across Departments," Journal of Management Studies, Wiley Blackwell, vol. 58(2), pages 389-420, March.
    7. Jianjun Yang & Huafang Liu & Shanxing Gao & Yuan Li, 2012. "Technological innovation of firms in China: Past, present, and future," Asia Pacific Journal of Management, Springer, vol. 29(3), pages 819-840, September.
    8. Lars van Tuin & Wilmar B. Schaufeli & Willem van Rhenen & Rebecca M. Kuiper, 2020. "Business Results and Well-Being: An Engaging Leadership Intervention Study," IJERPH, MDPI, vol. 17(12), pages 1-18, June.
    9. Chen, Shouming & Bu, Miao & Wu, Sibin & Liang, Xin, 2015. "How does TMT attention to innovation of Chinese firms influence firm innovation activities? A study on the moderating role of corporate governance," Journal of Business Research, Elsevier, vol. 68(5), pages 1127-1135.
    10. Zhe Zhang & Xintong Ji, 2023. "A Virtual Net Locks Me In: How and When Information and Communication Technology Use Intensity Leads to Knowledge Hiding," Journal of Business Ethics, Springer, vol. 187(3), pages 611-626, October.
    11. Carmen Camelo & Mariluz Fernández‐Alles & Ana B. Hernández, 2010. "Strategic consensus, top management teams, and innovation performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 31(6), pages 678-695, September.
    12. Wong, Alfred & Wei, Lu & Yang, Jie & Tjosvold, Dean, 2017. "Productivity and participation values for cooperative goals to limit free riding and promote performance in international joint ventures," Journal of World Business, Elsevier, vol. 52(6), pages 819-830.
    13. Matthias Guffler & Alexandra Bertschi-Michel & Andreas Hack & Franz W. Kellermanns, 2023. "Family firm ambidexterity: the influence of paradoxical tensions and the Entrepreneurial Family’s cohesion," The Journal of Technology Transfer, Springer, vol. 48(6), pages 1945-1977, December.
    14. Shih Yung Chou & Tree Chang, 2017. "Being Helped and Being Harmed: A Theoretical Study of Employee Self-Concept and Receipt of Help," Journal of Happiness Studies, Springer, vol. 18(6), pages 1573-1592, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:zbw:espost:107403. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ZBW - Leibniz Information Centre for Economics (email available below). General contact details of provider: https://edirc.repec.org/data/zbwkide.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.