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Mobile Technology Dependence and Mobile Technostress

Author

Listed:
  • Brenda Mak

    (San Francisco State University, California, USA)

  • Robert C. Nickerson

    (San Francisco State University, California, USA)

  • Janet Sim

    (San Francisco State University, California, USA)

Abstract

Rapid development in mobile technologies has brought about changes in human behavior and social relationships. The mobile revolution has brought about changes in technology dependence. It has also increased technostress. This research studies the mobile technology dependence construct. A survey was conducted among mobile phone users. Structural equation models were used to analyze the results. Results indicated that connecting to work, location based services, and sense of security, are important factors of the mobile technology dependence construct, and that increased technology dependence leads to increased mobile technostress, and increased discontinuance intentions. Implications of the findings are examined.

Suggested Citation

  • Brenda Mak & Robert C. Nickerson & Janet Sim, 2018. "Mobile Technology Dependence and Mobile Technostress," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 1-17, August.
    • Handle: RePEc:wsi:ijitmx:v:15:y:2018:i:04:n:s0219877018500396
    DOI: 10.1142/S0219877018500396
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    References listed on IDEAS

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    1. Kim, Hyeon Jeong & Lee, Choong C. & Yun, Haejung & Im, Kun Shin, 2015. "An examination of work exhaustion in the mobile enterprise environment," Technological Forecasting and Social Change, Elsevier, vol. 100(C), pages 255-266.
    2. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    3. Hyeokkoo Eric Kwon & Hyunji So & Sang Pil Han & Wonseok Oh, 2016. "Excessive Dependence on Mobile Social Apps: A Rational Addiction Perspective," Information Systems Research, INFORMS, vol. 27(4), pages 919-939, December.
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    Cited by:

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    2. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    3. Loh, Xiu-Ming & Lee, Voon-Hsien & Hew, Jun-Jie & Tan, Garry Wei-Han & Ooi, Keng-Boon, 2023. "The future is now but is it here to stay? Employees’ perspective on working from home," Journal of Business Research, Elsevier, vol. 167(C).

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