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Convergence And Innovation In Telecommunication Services: An Assessment From The Perspective Of The Complementary Assets And Dynamic Capabilities Theories

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  • AMERICO BRIGIDO CUNHA

    (Federal Center of Technological Education, CEFET-RJ, Industrial Engineering Program of COPPE/UFRJ, Caixa Postal 68507, CEP 21945-970, Rio de Janeiro, RJ, Brazil)

Abstract

Most of the telecommunications service providers, TSPs, are running their businesses based on few profitable services from the eighties, despite the fact that new network technologies have already been disposed of the organization infrastructures to provide new convergent services. The introduction of new telecommunications services seems to lag behind the rate of technological innovations in network equipment and the devices of end users. Consequently, this paper investigates whether or not the internal resources configuration of the Brazilian TSPs is affecting their capacity for services innovation. Based on an evaluation of the critical assets to telecommunications services innovation, this paper concludes with a discussion about TSP organization boundaries and outsourcing strategies.

Suggested Citation

  • Americo Brigido Cunha, 2009. "Convergence And Innovation In Telecommunication Services: An Assessment From The Perspective Of The Complementary Assets And Dynamic Capabilities Theories," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 6(01), pages 41-58.
    • Handle: RePEc:wsi:ijitmx:v:06:y:2009:i:01:n:s0219877009001534
    DOI: 10.1142/S0219877009001534
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    References listed on IDEAS

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    1. Fransman, Martin, 0. "Mapping the evolving telecoms industry: the uses and shortcomings of the layer model," Telecommunications Policy, Elsevier, vol. 26(9-10), pages 473-483, October.
    2. Margaret A. Peteraf & Jay B. Barney, 2003. "Unraveling the resource-based tangle," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 24(4), pages 309-323.
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    Cited by:

    1. Sick, Nathalie & Bröring, Stefanie, 2022. "Exploring the research landscape of convergence from a TIM perspective: A review and research agenda," Technological Forecasting and Social Change, Elsevier, vol. 175(C).

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