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Role of Cognitive Style of a Manager in the Development of Tourism Companies’ Dynamic Capabilities

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  • Oleksandr P. Krupskyi

    (Oles Honchar Dnipro National University, Ukraine)

  • Tetiana Grynko

    (Oles Honchar Dnipro National University,Ukraine)

Abstract

Purpose – The purpose of this paper is to investigate the relationship between cognitive styles of managers working in tourism companies and dynamic capabilities of these companies. Design – The research relies on a quantitative questionnaire. Methodology – To answer the research question, the bivariate (Pearson) correlation was applied. A number of 268 answers from people working in tourism were received. Findings – We found a positive correlation between different dimensions of dynamic capabilities of tourism companies. These capabilities are influenced by managers’ cognitive characteristics. The organizational culture plays a mediating role in the latter relationship. Implications for theory – The paper offers an alternative understanding of dynamic capabilities in tourism and hospitality; the paper also opens new paths for academic research on the impact of cognitive characteristics of managers on the dynamic capabilities of tourism companies. Implications for practitioners – Making accurate psychological portrait of the candidate can predict his/her behavior in certain situation, such as response towards environmental change using dynamic capabilities and when making the necessary changes to the organizational culture. Originality – This study proposes model of influence of a manager’s cognitive style on dynamic capabilities, whereby organizational culture moderates this relationship.

Suggested Citation

  • Oleksandr P. Krupskyi & Tetiana Grynko, 2018. "Role of Cognitive Style of a Manager in the Development of Tourism Companies’ Dynamic Capabilities," Tourism and Hospitality Management, University of Rijeka, Faculty of Tourism and Hospitality Management, vol. 24(1), pages 1-21, May.
    • Handle: RePEc:tho:journl:v:24:y:2018:n:1:p:1-21
    DOI: 10.20867/thm.24.1.5
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    References listed on IDEAS

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    1. Vilmar Antônio Gonçalves Tondolo & Cláudia Cristina Bitencourt, 2014. "Understanding Dynamic Capabilities from Its Antecedents, Processes and Outcomes," Brazilian Business Review, Fucape Business School, vol. 11(5), pages 122-144, October.
    2. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    3. Pete Tashman & Valentina Marano, 2009. "Dynamic Capabilities and Base of the Pyramid Business Strategies," Journal of Business Ethics, Springer, vol. 89(4), pages 495-514, March.
    4. Andrew A. King & Christopher L. Tucci, 2002. "Incumbent Entry into New Market Niches: The Role of Experience and Managerial Choice in the Creation of Dynamic Capabilities," Management Science, INFORMS, vol. 48(2), pages 171-186, February.
    5. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    6. Teppo Felin & Nicolai J. Foss, 2009. "Performativity of Theory, Arbitrary Conventions, and Possible Worlds: A Reality Check," Organization Science, INFORMS, vol. 20(3), pages 676-678, May.
    7. Constance E. Helfat & Margaret A. Peteraf, 2015. "Managerial cognitive capabilities and the microfoundations of dynamic capabilities," Strategic Management Journal, Wiley Blackwell, vol. 36(6), pages 831-850, June.
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    Cited by:

    1. Hang T. T. Nguyen & Hanh Song Thi Pham & Susan Freeman, 2023. "Dynamic capabilities in tourism businesses: antecedents and outcomes," Review of Managerial Science, Springer, vol. 17(5), pages 1645-1680, July.
    2. Krupskyi, Oleksandr & Dzhusov, Oleksii & Meshko, Nataliіa & Britchenko, Igor & Prytykin, Artem, 2018. "Key sources when formulating competitive advantages for hotel chains," MPRA Paper 98490, University Library of Munich, Germany, revised Jan 2019.

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    More about this item

    Keywords

    tourism and hospitality; dynamic capabilities; organizational culture; tourism company; manager's cognitive style; Ukraine;
    All these keywords.

    JEL classification:

    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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