IDEAS home Printed from https://ideas.repec.org/a/taf/servic/v31y2009i3p483-508.html
   My bibliography  Save this article

Distributed product knowledge service: model and system framework

Author

Listed:
  • Yuh-Jen Chen
  • Yuh-Min Chen
  • Meng-Sheng Wu

Abstract

Conventional business models focus on providing end products and services regardless of product- or service-related knowledge. Such models are unable to meet customer requirements in a knowledge economy. Therefore, to effectively capture, accumulate, store, and apply knowledge to provide product knowledge service to customers is central to enterprise success. This study has the following three objectives: (i) to propose a novel product knowledge service model based on the product lifecycle and its supply chain, (ii) to design a system framework for product knowledge service, and (iii) to implement the proposed system. The product knowledge service model can be seen as a product knowledge supplier chain based on the integration of the product lifecycle and its supply chain. Based on the knowledge management cycle, software agent technology, and service-oriented architecture, the agent-based knowledge service-oriented system framework is designed to reflect the distributed, flexible, and hierarchical characteristics of the product knowledge service model. Finally, the proposed agent-based knowledge service-oriented system framework is developed and implemented using Unified Modelling Language and Java programming language with the Java Agent Development Framework.

Suggested Citation

  • Yuh-Jen Chen & Yuh-Min Chen & Meng-Sheng Wu, 2009. "Distributed product knowledge service: model and system framework," The Service Industries Journal, Taylor & Francis Journals, vol. 31(3), pages 483-508, February.
    • Handle: RePEc:taf:servic:v:31:y:2009:i:3:p:483-508
    DOI: 10.1080/02642060902852916
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/02642060902852916
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/02642060902852916?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yoo, Sang Bong & Kim, Yeongho, 2002. "Web-based knowledge management for sharing product data in virtual enterprises," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 173-183, January.
    2. Kanet, J. J. & Faisst, W. & Mertens, P., 1999. "Application of information technology to a virtual enterprise broker: The case of Bill Epstein," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 23-32, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hong Joo Lee & Hyung Jun Ahn & Jong Woo Kim & Sung Joo Park, 2006. "Capturing and reusing knowledge in engineering change management: A case of automobile development," Information Systems Frontiers, Springer, vol. 8(5), pages 375-394, December.
    2. Chanchan Hao & Qiang Du & Youdan Huang & Long Shao & Yunqing Yan, 2019. "Evolutionary Game Analysis on Knowledge-Sharing Behavior in the Construction Supply Chain," Sustainability, MDPI, vol. 11(19), pages 1-16, September.
    3. Jain, Vipul & Deshmukh, S.G., 2009. "Dynamic supply chain modeling using a new fuzzy hybrid negotiation mechanism," International Journal of Production Economics, Elsevier, vol. 122(1), pages 319-328, November.
    4. Esposito, Emilio & Evangelista, Pietro, 2014. "Investigating virtual enterprise models: literature review and empirical findings," International Journal of Production Economics, Elsevier, vol. 148(C), pages 145-157.
    5. Coronado M., Adrian E. & Sarhadi, Mansoor & Millar, Colin, 2002. "Defining a framework for information systems requirements for agile manufacturing," International Journal of Production Economics, Elsevier, vol. 75(1-2), pages 57-68, January.
    6. Lo, Wei-Shuo & Hong, Tzung-Pei & Jeng, Rong, 2008. "A framework of E-SCM multi-agent systems in the fashion industry," International Journal of Production Economics, Elsevier, vol. 114(2), pages 594-614, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:servic:v:31:y:2009:i:3:p:483-508. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/FSIJ20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.