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Innovation labs in the public sector: what they are and what they do?

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  • Piret Tõnurist
  • Rainer Kattel
  • Veiko Lember

Abstract

This article is a first comprehensive attempt to globally map and analyse innovation labs (i-labs) in the public sector. The article analyzes theoretical reasons why i-labs are created in the public sector and tests these assumptions in practice. During the empirical study, thirty-five such organizations all over the world were identified. The research is based on a two-step approach: first, a comprehensive survey was carried out followed by an extensive in-depth interview with the managing figures of i-labs; eleven i-labs responded. The article finds support for the assumptions of external complexity, technological challenges, emulation, and legitimization as reasons behind the creation of i-labs.

Suggested Citation

  • Piret Tõnurist & Rainer Kattel & Veiko Lember, 2017. "Innovation labs in the public sector: what they are and what they do?," Public Management Review, Taylor & Francis Journals, vol. 19(10), pages 1455-1479, November.
  • Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:10:p:1455-1479
    DOI: 10.1080/14719037.2017.1287939
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    Citations

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    Cited by:

    1. Santarsiero, Francesco & Schiuma, Giovanni & Carlucci, Daniela & Helander, Nina, 2023. "Digital transformation in healthcare organisations: The role of innovation labs," Technovation, Elsevier, vol. 122(C).
    2. Schiuma, Giovanni & Santarsiero, Francesco, 2023. "Innovation labs as organisational catalysts for innovation capacity development: A systematic literature review," Technovation, Elsevier, vol. 123(C).
    3. Ferney Osorio & Laurent Dupont & Mauricio Camargo & José Ismael Peña, 2021. "Making the strategic intent of innovation labs operational: A process perspective on the case of the Lorraine Fab Living Lab," Post-Print hal-03285670, HAL.
    4. Alfonso Unceta & Xabier Barandiaran & Natalia Restrepo, 2019. "The Role of Public Innovation Labs in Collaborative Governance—The Case of the Gipuzkoa Lab in the Basque Country, Spain," Sustainability, MDPI, vol. 11(21), pages 1-16, November.
    5. Alessandro Pollini & Alessandro Caforio, 2021. "Participation and Iterative Experiments: Designing Alternative Futures with Migrants and Service Providers," Social Sciences, MDPI, vol. 10(10), pages 1-13, September.
    6. Lars Fuglsang & Anne Vorre Hansen & Ines Mergel & Maria Taivalsaari Røhnebæk, 2021. "Living Labs for Public Sector Innovation: An Integrative Literature Review," Administrative Sciences, MDPI, vol. 11(2), pages 1-19, June.
    7. Nathalie Haug & Ines Mergel, 2021. "Public Value Co-Creation in Living Labs—Results from Three Case Studies," Administrative Sciences, MDPI, vol. 11(3), pages 1-22, July.
    8. Igor Calzada, 2018. "(Smart) Citizens from Data Providers to Decision-Makers? The Case Study of Barcelona," Sustainability, MDPI, vol. 10(9), pages 1-25, September.
    9. Michael McGann & Emma Blomkamp & Jenny M. Lewis, 2018. "The rise of public sector innovation labs: experiments in design thinking for policy," Policy Sciences, Springer;Society of Policy Sciences, vol. 51(3), pages 249-267, September.
    10. Fuglsang, Lars & Hansen, Anne Vorre, 2022. "Framing improvements of public innovation in a living lab context: Processual learning, restrained space and democratic engagement," Research Policy, Elsevier, vol. 51(1).
    11. Urmanaviciene Audrone & Kostalova Jana & Baturina Danijel & Krzyworzeka Paweł & Budrytė Paulina & Lepik Katri-Liis, 2022. "Were Social Labs immune to COVID-19? Impacts and benefits," Management & Marketing, Sciendo, vol. 17(s1), pages 381-401, October.
    12. Sojeong Kim & Adam M. Wellstead & Tanya Heikkila, 2023. "Policy capacity and rise of data‐based policy innovation labs," Review of Policy Research, Policy Studies Organization, vol. 40(3), pages 341-362, May.
    13. Abdulrahman Habib & Victor R. Prybutok & Denise Philpot, 2022. "Assessing and building municipal open data capability," Information Systems and e-Business Management, Springer, vol. 20(1), pages 1-25, March.
    14. Grazia Concilio & Maryam Karimi & Lydia Rössl, 2021. "Complex Projects and Transition-Driven Evaluation: The Case of the easyRights European Project," Sustainability, MDPI, vol. 13(4), pages 1-30, February.
    15. Liz Price & Jane Deville & Fiona Ashmore, 2021. "A guide to developing a rural digital hub," Local Economy, London South Bank University, vol. 36(7-8), pages 683-694, November.
    16. Diana Pamela Villa Alvarez & Valentina Auricchio & Marzia Mortati, 2022. "Mapping design activities and methods of public sector innovation units through the policy cycle model," Policy Sciences, Springer;Society of Policy Sciences, vol. 55(1), pages 89-136, March.
    17. Alfonso Unceta & Xabier Barandiaran & Asier Lakidain, 2021. "Digitalisation of Creative Industries Fostered by Collaborative Governance: Public Innovation Labs in Gipuzkoa," Sustainability, MDPI, vol. 13(5), pages 1-20, February.

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