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Qualitative Comparative Analysis and Public Services Research: Lessons from an Early Application

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  • Martin Kitchener
  • Malcolm Beynon
  • Charlene Harrington

Abstract

This article introduces the qualitative comparative analysis (QCA) method, provides a detailed description of an early application in US public management research and draws lessons from the experience. In methodological terms, we show that QCA requires coding decisions that influence outcomes significantly and emphasize that this secondary data analysis technique be used in conjunction with primary methods in order to consider issues of process. The substantive findings from our application in a study of state-level barriers to policy diffusion indicate the potential of QCA as a systematic approach to the identification of linkages between causal factors that emerge as important to case study participants.

Suggested Citation

  • Martin Kitchener & Malcolm Beynon & Charlene Harrington, 2002. "Qualitative Comparative Analysis and Public Services Research: Lessons from an Early Application," Public Management Review, Taylor & Francis Journals, vol. 4(4), pages 485-504, January.
    • Handle: RePEc:taf:pubmgr:v:4:y:2002:i:4:p:485-504
    DOI: 10.1080/14616670210163033
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    Cited by:

    1. Seny Kan, Anderson Konan & Adegbite, Emmanuel & El Omari, Sami & Abdellatif, Mahamat, 2016. "On the use of qualitative comparative analysis in management," Journal of Business Research, Elsevier, vol. 69(4), pages 1458-1463.
    2. Ursula Hackett, 2015. "But not both: the exclusive disjunction in qualitative comparative analysis (QCA)," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(1), pages 75-92, January.

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