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A cost of quality analysis of a building project: towards a complete methodology for design and build

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  • Mark Hall
  • Cyril Tomkins

Abstract

A number of studies have been published that claim to carry out cost of quality (COQ) studies on construction projects. These studies, however, have largely ignored the contribution of prevention and appraisal costs to COQ, and have limited their analysis to the impact of quality failures on the main contractor. This paper presents a methodology for assessing the 'complete' COQ for construction projects and reports on the findings of a building project in the UK on which the methodology was piloted. The company that applied this approach has now extended it to other projects.

Suggested Citation

  • Mark Hall & Cyril Tomkins, 2001. "A cost of quality analysis of a building project: towards a complete methodology for design and build," Construction Management and Economics, Taylor & Francis Journals, vol. 19(7), pages 727-740.
    • Handle: RePEc:taf:conmgt:v:19:y:2001:i:7:p:727-740
    DOI: 10.1080/01446190110066146
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    References listed on IDEAS

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    1. Peter Love & Heng Li, 2000. "Quantifying the causes and costs of rework in construction," Construction Management and Economics, Taylor & Francis Journals, vol. 18(4), pages 479-490.
    2. P. E. D. Love & H. Li, 2000. "Overcoming the problems associated with quality certification," Construction Management and Economics, Taylor & Francis Journals, vol. 18(2), pages 139-149.
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    Cited by:

    1. Lin, Z. Jun & Johnson, Stev, 2004. "An exploratory study on accounting for quality management in China," Journal of Business Research, Elsevier, vol. 57(6), pages 620-632, June.

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