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An empirical study of collaborative partnering among enterprises and government organizations for information system outsourcing

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  • Tai-Yi Yu

Abstract

Most researches on information systems (IS) outsourcing indicate that public sector decides to outsource information technology (IT) services due to the belief that private vendors offer more cost advantages. This research explores government sectors of outsourcing and focus on the role of relationship for IS-service providers. Quantitative data of 126 questionnaires and 30 IS demonstrate that trust, mutual dependence, equipment investment and information sharing are contributing factors to successful outsourcing long-term partnerships. Information sharing between the service receiver and provider is also vital in terms of equipment investment in long-term partnerships, and is affected by the level of trust that each party holds for the other within the outsourcing process. Conceptual model is useful in explicating important government-business partnering strategies - the model highlights not only the economic benefits that the IS-outsourcing relationship brings based on social exchange theory characteristics, but also suggests many additional relevant elements.

Suggested Citation

  • Tai-Yi Yu, 2014. "An empirical study of collaborative partnering among enterprises and government organizations for information system outsourcing," Applied Economics, Taylor & Francis Journals, vol. 46(3), pages 312-322, January.
    • Handle: RePEc:taf:applec:v:46:y:2014:i:3:p:312-322
    DOI: 10.1080/00036846.2013.844332
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    References listed on IDEAS

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    1. Jae-Nam Lee & Minh Q. Huynh & Rudy Hirschheim, 2008. "An integrative model of trust on IT outsourcing: Examining a bilateral perspective," Information Systems Frontiers, Springer, vol. 10(2), pages 145-163, April.
    2. N. Venkatraman, 1989. "Strategic Orientation of Business Enterprises: The Construct, Dimensionality, and Measurement," Management Science, INFORMS, vol. 35(8), pages 942-962, August.
    3. Shirley Taylor & Peter A. Todd, 1995. "Understanding Information Technology Usage: A Test of Competing Models," Information Systems Research, INFORMS, vol. 6(2), pages 144-176, June.
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    1. Jolanta Sloniec, 2021. "A Longitudinal Analysis of IT Outsourcing in Large Polish Organizations," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 439-452.
    2. Jolanta Sloniec, 2021. "The Level of Outsourced Tasks in IT and its Dependence on Selected Explanatory Factors," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 2), pages 152-167.

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