IDEAS home Printed from https://ideas.repec.org/a/ssi/jouird/v5y2023i4p10-22.html
   My bibliography  Save this article

Skills development for improved employee performance in South African municipalities

Author

Listed:
  • Sarah Sibiya

    (University of Johannesburg, South Africa)

  • Shikha Vyas-Doorgapersad

    (University of Johannesburg, South Africa)

Abstract

This study explores skills development for improved employee performance in South African municipalities. This study was motivated by the need to expedite local government service delivery, hampered by municipal employees' poor capacity and skills over the years. Many municipalities need help to fulfil their service delivery obligations because of the requisite skills' scarcity, absence, and shortage. The study explores the skills development of municipal employees (focus) in South African municipalities (locus). It does not focus on one chosen municipality but looks at the situation holistically from a broader perspective. The study aims to find answers to the research question: what are the causes of skills shortage on employee performance in South African municipalities? A qualitative desktop study was adopted to find answers to the guiding question, and various secondary documents were analysed to gather information. The human capital theory was used as a framework for the study. The findings show that most local government employees' skills are outside the dictates of the current era. The study recommends interventions, among other things, improving local government skills development funding, adequately implementing monitoring and evaluation practices, developing soft skills for the current fourth industrial revolution era, and performing regular municipal skills audits.

Suggested Citation

  • Sarah Sibiya & Shikha Vyas-Doorgapersad, 2023. "Skills development for improved employee performance in South African municipalities," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 5(4), pages 10-22, December.
    • Handle: RePEc:ssi:jouird:v:5:y:2023:i:4:p:10-22
    DOI: 10.9770/IRD.2023.5.4(1)
    as

    Download full text from publisher

    File URL: https://jssidoi.org/ird/uploads/articles/20/Sibiya_Skills_development_for_improved_employee_performance_in_South_African_municipalities.pdf
    Download Restriction: no
    File URL: https://jssidoi.org/ird/article/143
    Download Restriction: no
    File URL: https://libkey.io/10.9770/IRD.2023.5.4(1)?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Nada Al Mehrzi & Sanjay Kumar Singh, 2016. "Competing through employee engagement: a proposed framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(6), pages 831-843, July.
    2. Elvin Shava & Shikha Vyas-Doorgapersad, 2022. "Fostering digital innovations to accelerate service delivery in South African Local Government," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(2), pages 83-91, March.
    3. Hudson Mutandwa & Shikha Vyas-Doorgapersad, 2023. "Public-private partnerships to improve water infrastructure in Zimbabwe," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 5(2), pages 24-37, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Olga Navickienė & Ieva Meidutė-Kavaliauskienė & Renata Činčikaitė & Mangirdas Morkūnas & Asta Valackienė, 2023. "The Expression of the Country’s Modernisation in the Context of Economic Environmental Sustainability: The Case of Lithuania," Sustainability, MDPI, vol. 15(13), pages 1-18, July.
    2. Nermin Kişi, 2023. "Bibliometric Analysis and Visualization of Global Research on Employee Engagement," Sustainability, MDPI, vol. 15(13), pages 1-22, June.

    More about this item

    Keywords

    employee performance; Fourth Industrial Revolution; local government; service delivery; skills development; South Africa;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ssi:jouird:v:5:y:2023:i:4:p:10-22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Manuela Tvaronaviciene (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.