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Special Section: Multidisciplinary Perspectives on Challenges in Managing Smart Products and Services

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  • Nicola Bilstein

    (Bielefeld University)

  • Christian Stummer

    (Bielefeld University)

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  • Nicola Bilstein & Christian Stummer, 2020. "Special Section: Multidisciplinary Perspectives on Challenges in Managing Smart Products and Services," Schmalenbach Business Review, Springer;Schmalenbach-Gesellschaft, vol. 72(4), pages 479-483, October.
    • Handle: RePEc:spr:schmbr:v:72:y:2020:i:4:d:10.1007_s41464-020-00104-z
    DOI: 10.1007/s41464-020-00104-z
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    References listed on IDEAS

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    1. Jonas Foehr & Claas Christian Germelmann, 2020. "Alexa, Can I Trust You? Exploring Consumer Paths to Trust in Smart Voice-Interaction Technologies," Journal of the Association for Consumer Research, University of Chicago Press, vol. 5(2), pages 181-205.
    2. Oliver Michler & Reinhold Decker & Christian Stummer, 2020. "To trust or not to trust smart consumer products: a literature review of trust-building factors," Management Review Quarterly, Springer, vol. 70(3), pages 391-420, August.
    3. Sonja Dreyer & Daniel Olivotti & Benedikt Lebek & Michael H. Breitner, 2019. "Focusing the customer through smart services: a literature review," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 55-78, March.
    4. Ng, Irene C.L. & Wakenshaw, Susan Y.L., 2017. "The Internet-of-Things: Review and research directions," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 3-21.
    5. Herbert Dawid & Reinhold Decker & Thomas Hermann & Hermann Jahnke & Wilhelm Klat & Rolf König & Christian Stummer, 2017. "Management science in the era of smart consumer products: challenges and research perspectives," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 25(1), pages 203-230, March.
    6. Mohamed Souka & Daniel Böger & Reinhold Decker & Christian Stummer & Alisa Wiemann, 2020. "Is more automation always better? An empirical study of customers' willingness to use autonomous vehicle functions," International Journal of Automotive Technology and Management, Inderscience Enterprises Ltd, vol. 20(1), pages 1-24.
    7. Zied Mani & Inès Chouk, 2018. "Consumer Resistance to Innovation in Services," Post-Print hal-03700875, HAL.
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