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Blockchain technology: a solution to address the challenges faced by the international travellers

Author

Listed:
  • Suchi Dubey

    (MAHE Dubai)

  • Ganesan Subramanian

    (MAHE Dubai)

  • Vinod Shukla

    (School of Engineering, Architecture, Interior Design)

  • Ashish Dwivedi

    (O.P. Jindal Global University)

  • Kartik Puri

    (MAHE Dubai)

  • Sanchita Sandip Kamath

    (MAHE Dubai)

Abstract

Blockchain technology is emerging in many applications like healthcare, supply chain and other sectors. The present study fixates on developing a blockchain platform to bring transparency to international travellers as a distributed ledger. The current system trusts the third party to reserve for travellers, including airline booking, hotel stay, rented dormitory, car rental, and currency exchange. The existing system utilizes different mobile applications to do all the accommodations. The third-party who does this accommodation for tourists amass the accommodation charge. In a few cases, we cannot verify the tourist operator license. A hybrid blockchain for the tourism industry is introduced to engender trust, transparency, and immutable records. This maintains the travellers' privacy and solves many challenges the subsisting tourism industry faces. This research utilizes the New Economy Movement (NEM) symbol blockchain to enhance the traveller's experience and engender trust in the tourism industry. NEM symbol blockchain has unique features like NEM namespace, mosaic, currency swap, transfer transaction, and proof of stake+ consensuses protocols utilized in this proof of concept (PoC) design. NEM blockchain address is created for each traveller to track all the information as a distributed ledger and to build trust among all the stakeholders.

Suggested Citation

  • Suchi Dubey & Ganesan Subramanian & Vinod Shukla & Ashish Dwivedi & Kartik Puri & Sanchita Sandip Kamath, 2022. "Blockchain technology: a solution to address the challenges faced by the international travellers," OPSEARCH, Springer;Operational Research Society of India, vol. 59(4), pages 1471-1488, December.
    • Handle: RePEc:spr:opsear:v:59:y:2022:i:4:d:10.1007_s12597-022-00597-x
    DOI: 10.1007/s12597-022-00597-x
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    References listed on IDEAS

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    1. M. Sajid Khan & Mina Woo & Kichan Nam & Prakash K. Chathoth, 2017. "Smart City and Smart Tourism: A Case of Dubai," Sustainability, MDPI, vol. 9(12), pages 1-24, December.
    2. Emmanuel Fragnière & Jean-Michel Sahut & Lubica Hikkerova & Roland Schegg & Michael Schumacher & Sandra Grèzes & Randolf Ramseyer, 2022. "Blockchain Technology in the Tourism Industry: New Perspectives in Switzerland," Journal of Innovation Economics, De Boeck Université, vol. 0(1), pages 65-90.
    3. Horst Treiblmaier, 2020. "Toward More Rigorous Blockchain Research: Recommendations for Writing Blockchain Case Studies," Progress in IS, in: Horst Treiblmaier & Trevor Clohessy (ed.), Blockchain and Distributed Ledger Technology Use Cases, pages 1-31, Springer.
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    5. Ali Khaleel Dhaiban & Baydaa Khalaf Jabbar, 2021. "An optimal control model of COVID-19 pandemic: a comparative study of five countries," OPSEARCH, Springer;Operational Research Society of India, vol. 58(4), pages 790-809, December.
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