IDEAS home Printed from https://ideas.repec.org/a/spr/infott/v21y2019i1d10.1007_s40558-018-0132-9.html
   My bibliography  Save this article

Investigating the effectiveness of computer-produced summaries obtained from multiple travel blog entries

Author

Listed:
  • Shumpei Iinuma

    (Hiroshima City University)

  • Hidetsugu Nanba

    (Hiroshima City University)

  • Toshiyuki Takezawa

    (Hiroshima City University)

Abstract

The evolution of information and communication technology now makes it possible to collect travel information in a variety of ways. Social media content that includes blogs is one such useful information source when planning a trip. This paper proposes a method for generating a summary of multiple travel blog entries that contain images. The proposed method identifies significant sentences in addition to the images by using a graph-based approach that considers travelers’ types of behavior. To investigate the effectiveness of the proposed method, we conducted two experiments: (1) evaluation of the quality of summaries and (2) evaluation of the effectiveness of these summaries. The experimental results demonstrated that the proposed method, LexRank + Image, can outperform state-of-the-art baseline methods for both evaluations. It was also confirmed that the proposed method could produce summaries containing new information not included in travel guidebooks. A system was implemented for generating summaries based on the proposed method.

Suggested Citation

  • Shumpei Iinuma & Hidetsugu Nanba & Toshiyuki Takezawa, 2019. "Investigating the effectiveness of computer-produced summaries obtained from multiple travel blog entries," Information Technology & Tourism, Springer, vol. 21(1), pages 83-103, March.
    • Handle: RePEc:spr:infott:v:21:y:2019:i:1:d:10.1007_s40558-018-0132-9
    DOI: 10.1007/s40558-018-0132-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40558-018-0132-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40558-018-0132-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Gary Akehurst, 2009. "User generated content: the use of blogs for tourism organisations and tourism consumers," Service Business, Springer;Pan-Pacific Business Association, vol. 3(1), pages 51-61, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Kim, Kun & Park, Oun-joung & Yun, Seunghyun & Yun, Haejung, 2017. "What makes tourists feel negatively about tourism destinations? Application of hybrid text mining methodology to smart destination management," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 362-369.
    2. Jiacong Wu & Yu Wang & Ru Zhang & Jing Cai, 2018. "An Approach to Discovering Product/Service Improvement Priorities: Using Dynamic Importance-Performance Analysis," Sustainability, MDPI, vol. 10(10), pages 1-26, October.
    3. Simabur, Lisda Ariani & Sangadji, Suwandi S. & Rahman, Abd. & Koja, Nur Akbar A, 2023. "Exploring the Research Landscape of Marketing Communication in Tourism: A Bibliometric Analysis," OSF Preprints ygq4t, Center for Open Science.
    4. Wee-Kheng Tan & Ching-Hsiang Lin, 2021. "Why do individuals word-of-mouth destinations they never visited?," Service Business, Springer;Pan-Pacific Business Association, vol. 15(1), pages 131-149, March.
    5. Sparks, Beverley A. & Perkins, Helen E. & Buckley, Ralf, 2013. "Online travel reviews as persuasive communication: The effects of content type, source, and certification logos on consumer behavior," Tourism Management, Elsevier, vol. 39(C), pages 1-9.
    6. repec:jtr:journl:v:6:y:2013:i:1:p:121-132 is not listed on IDEAS
    7. Adamantia Pateli & Naoum Mylonas & Aggeliki Spyrou, 2020. "Organizational Adoption of Social Media in the Hospitality Industry: An Integrated Approach Based on DIT and TOE Frameworks," Sustainability, MDPI, vol. 12(17), pages 1-20, September.
    8. Laura Lorente Bayona & Aurora Ruiz Rua, 2019. "The importance of online payment on Travel and Tourism incomes - A Cross-Country Panel Data Study," Academicus International Scientific Journal, Entrepreneurship Training Center Albania, issue 20, pages 199-222, January.
    9. Zanfrillo, Alicia Inés & Artola, María Antonia, 2017. "Señales ofrecidas a través de los recursos de internet para reducir la incertidumbre de los consumidores de servicios de hospedaje," Nülan. Deposited Documents 2788, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    10. Santiago Forgas-Coll & Ramon Palau-Saumell & Javier Sánchez-García & Juan Fandos-Roig, 2013. "Airline website loyalty formation and the moderating effects of gender and education," Service Business, Springer;Pan-Pacific Business Association, vol. 7(2), pages 255-274, June.
    11. Wang, Saerom & Kirillova, Ksenia & Lehto, Xinran, 2017. "Reconciling unsatisfying tourism experiences: Message type effectiveness and the role of counterfactual thinking," Tourism Management, Elsevier, vol. 60(C), pages 233-243.
    12. Ana Jiménez-Zarco & María Martínez-Ruiz & Alicia Izquierdo-Yusta, 2011. "Key service innovation drivers in the tourism sector: empirical evidence and managerial implications," Service Business, Springer;Pan-Pacific Business Association, vol. 5(4), pages 339-360, December.
    13. Mariana Marques Lima & Emerson Wagner Mainardes & Ricardo Gouveia Rodrigues, 2020. "Tourist expectations and perception of service providers: a Brazilian perspective," Service Business, Springer;Pan-Pacific Business Association, vol. 14(1), pages 131-166, March.
    14. Filip Cvitic & Mario Plenkovic, 2018. "Attracting User’s Attention for Travelling Purposes via Visual Messages," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 11(1), pages 3-18.
    15. Tseng, Chi & Wu, Bihu & Morrison, Alastair M. & Zhang, Jingru & Chen, Ying-chen, 2015. "Travel blogs on China as a destination image formation agent: A qualitative analysis using Leximancer," Tourism Management, Elsevier, vol. 46(C), pages 347-358.
    16. Nicoleta Andreea Neacsu & Anca Madar & Adrian Micu, 2015. "Marketing Strategies In The Rural Tourism From Romania," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 566-579.
    17. Sang M. Lee & Jin Sung Rha, 2018. "A network text analysis of published papers in service business, 2007–2017: research trends in the service sector," Service Business, Springer;Pan-Pacific Business Association, vol. 12(4), pages 809-831, December.
    18. Andrea Runfola & Massimo Rosati & Simone Guercini, 2013. "New business models in online hotel distribution: emerging private sales versus leading IDS," Service Business, Springer;Pan-Pacific Business Association, vol. 7(2), pages 183-205, June.
    19. Lo, Iris Sheungting & McKercher, Bob & Lo, Ada & Cheung, Catherine & Law, Rob, 2011. "Tourism and online photography," Tourism Management, Elsevier, vol. 32(4), pages 725-731.
    20. Wu He & Feng-Kwei Wang, 2016. "A process-based framework of using social media to support innovation process," Information Technology and Management, Springer, vol. 17(3), pages 263-277, September.
    21. DongHee Kim & SooCheong Shawn Jang, 2019. "The psychological and motivational aspects of restaurant experience sharing behavior on social networking sites," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 25-49, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infott:v:21:y:2019:i:1:d:10.1007_s40558-018-0132-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.