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Critical Systems Thinking Towards Enhancing Community Engagement in Micro-insurance

Author

Listed:
  • Rajneesh Chowdhury

    (The PRactice)

  • Nihar Jangle

    (GIZ GmbH)

Abstract

This paper attempts to build a conceptual framework for community engagement in micro-insurance scheme design and deployment. The framework is founded on critical systems thinking literature that introduces the characteristics of openness, flexibility, and agility. The authors have focused on a community-led micro-insurance model, where the nature of the engagement itself underpins the success or failure of a scheme, due to their very nature of operations. Select systems thinking tools are introduced to better understand issues that arise in enhancing community engagement and flexibility, both of which are regarded as a critical aspect in the development of micro-insurance schemes. Reference and learning are drawn from an on-ground scheme in India implemented by the Micro Insurance Academy. The second author of this paper was the lead for this scheme. This is a proposed framework and is yet to be tested on ground.

Suggested Citation

  • Rajneesh Chowdhury & Nihar Jangle, 2018. "Critical Systems Thinking Towards Enhancing Community Engagement in Micro-insurance," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(3), pages 209-224, September.
    • Handle: RePEc:spr:gjofsm:v:19:y:2018:i:3:d:10.1007_s40171-018-0188-6
    DOI: 10.1007/s40171-018-0188-6
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    References listed on IDEAS

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    4. David Mark Dror, 2018. "The Demand for (Micro) Health Insurance in the Informal Sector," World Scientific Book Chapters, in: Financing Micro Health Insurance Theory, Methods and Evidence, chapter 2, pages 43-66, World Scientific Publishing Co. Pte. Ltd..
    5. C. West Churchman, 1970. "Operations Research as a Profession," Management Science, INFORMS, vol. 17(2), pages 37-53, October.
    6. David M. Dror & Christian Jacquier, 1999. "Micro‐insurance: Extending Health Insurance to the Excluded," International Social Security Review, John Wiley & Sons, vol. 52(1), pages 71-97.
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    Cited by:

    1. José Celso Contador & Walter Cardoso Satyro & Jose Luiz Contador & Mauro de Mesquita Spinola, 2020. "Flexibility in the Brazilian Industry 4.0: Challenges and Opportunities," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(1), pages 15-31, June.
    2. Sanjai Kumar Shukla & Sushil & Manoj Kumar Sharma, 2019. "Managerial Paradox Toward Flexibility: Emergent Views Using Thematic Analysis of Literature," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 349-370, December.
    3. Arun A. Elias, 2019. "Strategy Development Through Stakeholder Involvement: A New Zealand Study," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 20(4), pages 313-322, December.
    4. Prof. Sushil, 2018. "Managing Lifetime Wastivity," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(3), pages 187-189, September.
    5. Arun A. Elias, 2021. "Kerala’s Innovations and Flexibility for Covid-19 Recovery: Storytelling using Systems Thinking," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(1), pages 33-43, June.

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