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Systemic problem structuring applied to community involvement in water conservation

Author

Listed:
  • J L Foote

    (Institute of Environmental Science and Research (ESR) Ltd.)

  • J E Gregor

    (Institute of Environmental Science and Research (ESR) Ltd.)

  • M C Hepi

    (Institute of Environmental Science and Research (ESR) Ltd.)

  • V E Baker

    (Institute of Environmental Science and Research (ESR) Ltd.)

  • D J Houston

    (Massey University)

  • G Midgley

    (Institute of Environmental Science and Research (ESR) Ltd.
    Victoria University of Wellington
    University of Hull)

Abstract

Many advocates of problem structuring approaches mix methods to enhance the flexibility and responsiveness of OR practice. A number of ‘multi-methodology’ approaches have been developed to support practitioners in doing this, and one of these is systemic intervention. A distinguishing feature of systemic intervention is boundary critique: a theory and set of methodological ideas for exploring the inclusion, exclusion and marginalization of both people and issues. This paper argues that boundary critique can enhance the choice and process of application of problem structuring methods. An application of boundary critique is presented to illustrate the argument, focusing on community participation in the management of ongoing water shortages in a small seaside town in New Zealand. The theory of boundary critique helped to reframe people's understanding of a 30-year conflict between the District Council and community. This led to the design of a participative problem structuring workshop, and a way forward was identified that both the District Council and community could accept. Feedback from the workshop participants suggested that the intervention generated valuable results for all the parties involved. The paper concludes with some brief reflections on how the research agenda on boundary critique and problem structuring methods can be progressed into the future.

Suggested Citation

  • J L Foote & J E Gregor & M C Hepi & V E Baker & D J Houston & G Midgley, 2007. "Systemic problem structuring applied to community involvement in water conservation," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 58(5), pages 645-654, May.
    • Handle: RePEc:pal:jorsoc:v:58:y:2007:i:5:d:10.1057_palgrave.jors.2602248
    DOI: 10.1057/palgrave.jors.2602248
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    References listed on IDEAS

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    Cited by:

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    3. Konsti-Laakso, Suvi & Rantala, Tero, 2018. "Managing community engagement: A process model for urban planning," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1040-1049.
    4. Weaver, Miles W & Crossan, Kenny & Tan, Hock B & Paxton, Steven E, 2018. "A systems approach to understanding the perspectives in the changing landscape of responsible business in Scotland," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1149-1167.
    5. Morgan, Te Kipa Kepa Brian & Fa`aui, Tumanako Ngawhika, 2018. "Empowering indigenous voices in disaster response: Applying the Mauri Model to New Zealand's worst environmental maritime disaster," European Journal of Operational Research, Elsevier, vol. 268(3), pages 984-995.
    6. Wright, George & Cairns, George & O'Brien, Frances A. & Goodwin, Paul, 2019. "Scenario analysis to support decision making in addressing wicked problems: Pitfalls and potential," European Journal of Operational Research, Elsevier, vol. 278(1), pages 3-19.
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    9. Pluchinotta, Irene & Salvia, Giuseppe & Zimmermann, Nici, 2022. "The importance of eliciting stakeholders’ system boundary perceptions for problem structuring and decision-making," European Journal of Operational Research, Elsevier, vol. 302(1), pages 280-293.
    10. Killemsetty, Namesh & Johnson, Michael & Patel, Amit, 2022. "Understanding housing preferences of slum dwellers in India: A community-based operations research approach," European Journal of Operational Research, Elsevier, vol. 298(2), pages 699-713.
    11. G Midgley & L A Pinzón, 2011. "Boundary critique and its implications for conflict prevention," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(8), pages 1543-1554, August.
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    15. Robert A. Dees & Matthew F. Dabkowski & Gregory S. Parnell, 2010. "Decision-Focused Transformation of Additive Value Models to Improve Communication," Decision Analysis, INFORMS, vol. 7(2), pages 172-184, June.
    16. Daniel Ebakoleaneh Ufua, 2020. "Exploring the Effectiveness of Boundary Critique in an Intervention: a Case in the Niger Delta Region, Nigeria," Systemic Practice and Action Research, Springer, vol. 33(5), pages 485-499, October.
    17. Foote, J. & Midgley, G. & Ahuriri-Driscoll, A. & Hepi, M. & Earl-Goulet, J., 2021. "Systemic evaluation of community environmental management programmes," European Journal of Operational Research, Elsevier, vol. 288(1), pages 207-224.
    18. J Luoma & R P Hämäläinen & E Saarinen, 2011. "Acting with systems intelligence: integrating complex responsive processes with the systems perspective," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(1), pages 3-11, January.
    19. Ufua, Daniel E. & Papadopoulos, Thanos & Midgley, Gerald, 2018. "Systemic Lean Intervention: Enhancing Lean with Community Operational Research," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1134-1148.
    20. Brocklesby, John & Midgley, Gerald, 2016. "Boundary games: How teams of OR practitioners explore the boundaries of interventionAuthor-Name: Velez-Castiblanco, Jorge," European Journal of Operational Research, Elsevier, vol. 249(3), pages 968-982.

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