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Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment

Author

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  • Annum Tariq Maan

    (National College of Business Administration and Economics)

  • Ghulam Abid

    (National College of Business Administration and Economics)

  • Tahira Hassan Butt

    (National College of Business Administration and Economics)

  • Fouzia Ashfaq

    (Lahore College for Women University)

  • Saira Ahmed

    (University of Engineering and Technology)

Abstract

Drawing on social exchange theory, the purpose of this study is to examine the mediating role of psychological empowerment and moderating role of proactive personality in the relationship between POS and job satisfaction. The data were collected from 936 employees working in various manufacturing and service sectors by using self-report survey questionnaires by employing time-lagged cross-sectional study design. The study findings demonstrate that POS positively influenced psychological empowerment and job satisfaction. Moreover, it is also revealed that the relationship between POS and job satisfaction is weaker when employees’ proactive personality is higher rather than lower. The findings of the current study pose a framework for organizational representatives of both service and manufacturing industries to strengthen individual psychological empowerment and job satisfaction by offering organizational support to those individuals who are less proactive.

Suggested Citation

  • Annum Tariq Maan & Ghulam Abid & Tahira Hassan Butt & Fouzia Ashfaq & Saira Ahmed, 2020. "Perceived organizational support and job satisfaction: a moderated mediation model of proactive personality and psychological empowerment," Future Business Journal, Springer, vol. 6(1), pages 1-12, December.
    • Handle: RePEc:spr:futbus:v:6:y:2020:i:1:d:10.1186_s43093-020-00027-8
    DOI: 10.1186/s43093-020-00027-8
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    References listed on IDEAS

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    1. Eric Lamm & Jennifer Tosti-Kharas & Cynthia King, 2015. "Empowering Employee Sustainability: Perceived Organizational Support Toward the Environment," Journal of Business Ethics, Springer, vol. 128(1), pages 207-220, April.
    2. Ferit ÖLÇER & Margareta Stela FLORESCU, 2015. "Mediating Effect Of Job Satisfaction In The Relationship Between Psychological Empowerment And Job Performance," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 5(1), pages 5-32, March.
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    4. Bateman, Thomas S. & Crant, J. Michael, 1999. "Proactive behavior: Meaning, impact, recommendations," Business Horizons, Elsevier, vol. 42(3), pages 63-70.
    5. Wayne E. Baker & Nathaniel Bulkley, 2014. "Paying It Forward vs. Rewarding Reputation: Mechanisms of Generalized Reciprocity," Organization Science, INFORMS, vol. 25(5), pages 1493-1510, October.
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    Cited by:

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    2. Md Altab Hossin & Lie Chen & Md Sajjad Hosain & Isaac Owusu Asante, 2022. "Does COVID-19 Fear Induce Employee Innovation Performance Deficiency? Examining the Mediating Role of Psychological Stress and Moderating Role of Organizational Career Support," IJERPH, MDPI, vol. 19(16), pages 1-22, August.
    3. Lu, Jintao & Guo, Shuaishuai & Qu, Jiaojiao & Lin, Wenfang & Lev, Benjamin, 2023. "“Stay” or “Leave”: Influence of employee-oriented social responsibility on the turnover intention of new-generation employees," Journal of Business Research, Elsevier, vol. 161(C).
    4. Haihong Wang & Hongxia Sha & Litong Liu & Hengwei Zhao, 2022. "Exploring the Relationship between Perceived Community Support and Psychological Well-Being of Tourist Destinations Residents," IJERPH, MDPI, vol. 19(21), pages 1-17, November.
    5. Jinan Fattah & Mehmet Yesiltas & Tarik Atan, 2022. "The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support," SAGE Open, , vol. 12(4), pages 21582440221, October.
    6. Yafei Luo & Jian-Hao Huang, 2023. "The Effect of University Teachers' Perceived Inclusive Leadership on their Job Performance: The Serial Mediation Effect of Perceived School Support and Teachers' Psychological Empowerment," Higher Education Studies, Canadian Center of Science and Education, vol. 13(3), pages 1-18, August.
    7. Panda, Madhusmita & Pradhan, Rabindra Kumar & Singh, Sanjay Kumar, 2022. "What makes organization-assigned expatriates perform in the host country? A moderated mediation analysis in the India-China context," Journal of Business Research, Elsevier, vol. 142(C), pages 663-673.

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