IDEAS home Printed from https://ideas.repec.org/a/spr/cejnor/v30y2022i1d10.1007_s10100-020-00691-9.html
   My bibliography  Save this article

Application of multicriteria decision aid for evaluation of ICT usage in business

Author

Listed:
  • Dalė Dzemydienė

    (Vilnius University)

  • Giedrė Dzemydaitė

    (Vilnius University)

  • Dinesh Gopisetti

    (Vilnius Gediminas Technical University
    V. R. Siddhartha Engineering College)

Abstract

The different types of business management systems provide the functionality for management of business enterprises by enabling the maintaining of data about the management of all types of resources used in business. The statistical data helps us in revealing of information about the functioning of enterprises and the implementation of information communication technologies (ICT). Our research area concerns the methods for evaluation of ICT access and usage in businesses and possibilities to evaluate a variety of different types of used systems. The access and usage of ICT by business enterprises have differences and is quite complex for evaluation. Countries provide statistical data about the level of ICT usage. An approach presented by this research include some methods for multi-criteria decision support by applying the TOPSIS, AHP and SAW methods. As the case study we demonstrate the evaluation of ICT usage in small and medium enterprises of business of Lithuania in comparison with other countries. The TOPSIS method provides the structure of decision making which help to evaluate the distance between the level of ICT usage in business of some countries of EU. Empirical research results show disparities of evaluation of countries by ICT usage in business according to the dynamic perspective.

Suggested Citation

  • Dalė Dzemydienė & Giedrė Dzemydaitė & Dinesh Gopisetti, 2022. "Application of multicriteria decision aid for evaluation of ICT usage in business," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 30(1), pages 323-343, March.
    • Handle: RePEc:spr:cejnor:v:30:y:2022:i:1:d:10.1007_s10100-020-00691-9
    DOI: 10.1007/s10100-020-00691-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10100-020-00691-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10100-020-00691-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Lee, Sungjoo & Park, Gwangman & Yoon, Byungun & Park, Jinwoo, 2010. "Open innovation in SMEs--An intermediated network model," Research Policy, Elsevier, vol. 39(2), pages 290-300, March.
    2. Zhaohao Sun, 2016. "A Framework for Developing Management Intelligent Systems," International Journal of Systems and Service-Oriented Engineering (IJSSOE), IGI Global, vol. 6(1), pages 37-53, January.
    3. Zoran Mastilo, 2017. "Impact of Digital Growth in Modern Business," Business and Management Studies, Redfame publishing, vol. 3(4), pages 59-63, December.
    4. Edmundas Kazimieras Zavadskas & Abbas Mardani & Zenonas Turskis & Ahmad Jusoh & Khalil MD Nor, 2016. "Development of TOPSIS Method to Solve Complicated Decision-Making Problems — An Overview on Developments from 2000 to 2015," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 645-682, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Santos-Arteaga, Francisco J. & Di Caprio, Debora & Tavana, Madjid, 2023. "A combinatorial data envelopment analysis with uncertain interval data with application to ICT evaluation," Technological Forecasting and Social Change, Elsevier, vol. 191(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Simona Alfiero & Laura Broccardo & Massimo Cane & Alfredo Esposito, 2018. "High Performance Through Innovation Process Management in SMEs. Evidence from the Italian wine sector," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2018(3), pages 87-110.
    2. Zbigniew Drewniak & Rafal Drewniak & Robert Karaszewski, 2020. "The Assessment of the Features of Inter-organisational Relationships: Benefits, Duration, Repeatability and Maturity of the Relationship with the Company's Stakeholders," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 1), pages 443-461.
    3. repec:hig:journl:v:6:y:2012:i:1:p:26-36 is not listed on IDEAS
    4. Gabriela Citlalli López-Torres & Gonzalo Maldonado Guzmán & Sandra Yesenia Pinzón Castro & Ricardo García Ramírez, 2016. "Collaboration and innovation activities in SMEs," Contaduría y Administración, Accounting and Management, vol. 61(3), pages 568-581, Julio-Sep.
    5. Flemming Sørensen & Jan Mattsson, 2016. "Speeding Up Innovation: Building Network Structures For Parallel Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-30, February.
    6. Wixe, Sofia & Nilsson, Pia & Naldi, Lucia & Westlund, Hans, 2017. "Disentangling Innovation in Small Food Firms: The role of External Knowledge, Support, and Collaboration," Working Paper Series in Economics and Institutions of Innovation 446, Royal Institute of Technology, CESIS - Centre of Excellence for Science and Innovation Studies.
    7. Yongli Wang & Xiangyi Zhou & Hao Liu & Xichang Chen & Zixin Yan & Dexin Li & Chang Liu & Jiarui Wang, 2023. "Evaluation of the Maturity of Urban Energy Internet Development Based on AHP-Entropy Weight Method and Improved TOPSIS," Energies, MDPI, vol. 16(13), pages 1-18, July.
    8. Sylvaine Castellano & Insaf Khelladi, 2016. "How French Wine Producers Use Open Innovation to Gain and Manage Their Legitimacy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 7(1), pages 155-171, March.
    9. Lingyan Meng & Md Qamruzzaman & Anass Hamad Elneel Adow, 2021. "Technological Adaption and Open Innovation in SMEs: An Strategic Assessment for Women-Owned SMEs Sustainability in Bangladesh," Sustainability, MDPI, vol. 13(5), pages 1-22, March.
    10. Jing Wang & Jian-Qiang Wang & Hong-Yu Zhang & Xiao-Hong Chen, 2017. "Distance-Based Multi-Criteria Group Decision-Making Approaches with Multi-Hesitant Fuzzy Linguistic Information," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1069-1099, July.
    11. Wanying Zhong & Yue Wang, 2022. "A study on the spatial and temporal variation of urban integrated vulnerability in Southwest China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 114(3), pages 2855-2882, December.
    12. A. Lasagni, 2011. "European SMEs, external relationships and innovation: some empirical evidence," Economics Department Working Papers 2011-EP04, Department of Economics, Parma University (Italy).
    13. Xu, Haoxin & Romagnoli, Alessandro & Sze, Jia Yin & Py, Xavier, 2017. "Application of material assessment methodology in latent heat thermal energy storage for waste heat recovery," Applied Energy, Elsevier, vol. 187(C), pages 281-290.
    14. Hung Pham, 2017. "Determinants of New Small and Medium Enterprises (SMEs) Access to Bank Credit: Case Study in the Phu Tho Province, Vietnam," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(7), pages 1-83, June.
    15. Hyejin Jang & Keeeun Lee & Byungun Yoon, 2017. "Development Of An Open Innovation Model For R&D Collaboration Between Large Firms And Small-Medium Enterprises (Smes) In Manufacturing Industries," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(01), pages 1-29, January.
    16. Toth, Jozsef & Dries, Liesbeth & Pascucci, Stefano, 2013. "Open or Not Open? (Open Innovation in the Hungarian Wine Industry)," 87th Annual Conference, April 8-10, 2013, Warwick University, Coventry, UK 158850, Agricultural Economics Society.
    17. Yun Jin & Hecheng Wu & Dechao Sun & Shouzhen Zeng & Dandan Luo & Bo Peng, 2019. "A Multi-Attribute Pearson’s Picture Fuzzy Correlation-Based Decision-Making Method," Mathematics, MDPI, vol. 7(10), pages 1-12, October.
    18. Marta Nikanorova & Jelena Stankevičienė, 2020. "Development of environmental pillar in the context of circular economy assessment: Baltic Sea Region case," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 8(1), pages 1209-1223, September.
    19. Gabriele Santoro & Alberto Ferraris & Elisa Giacosa & Guido Giovando, 2018. "How SMEs Engage in Open Innovation: a Survey," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 561-574, June.
    20. Livio Cricelli & Marco Greco & Michele Grimaldi, 2016. "Assessing The Open Innovation Trends By Means Of The Eurostat Community Innovation Survey," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(03), pages 1-30, April.
    21. Suh, Yongyoon & Jeon, Jeonghwan, 2019. "Monitoring patterns of open innovation using the patent-based brokerage analysis," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 595-605.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:cejnor:v:30:y:2022:i:1:d:10.1007_s10100-020-00691-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.