Kompetencje pracownikow polskiego sektora finansowego – identyfikacje, ewolucja, znaczenie i przyszle potrzeby (Competencies of Employees of the Polish Financial Sector – Identification, Evolution, Meaning and Future)

Purpose: The purpose of this article is to present the identification and analysis of the competencies of people employed in enterprises in the financial sector in Poland. Design/methodology/approach: The methodology used in the presented paper is based on empirical research supported by literature studies. In this approach, a reactive research tech nique based on a questionnaire was applied to gather opinions in terms of the importance and structure of competencies. Findings: The conducted study shows that soft skills are assessed as useful in everyday work in financial departments in Poland; however, the respondents assessed soft skills as less important in relation to hard skills. Research limitations/implications: The research was conducted among a small group of specialists who declared their professional activity in two Polish voivodeships (Lesser Poland and Masovian). It is worth indicating that the importance of the type of competency may vary depending on the analyzed sector – in this research only the financial sector was surveyed. The research results presented in the article may be an indication for further in-depth research on a larger scale. Originality/value: A major benefit of the conducted research is the developed hierarchy list of top competencies for the financial sector in Poland. Additionally, the conducted research reveals a new research perspective targeted to the competencies of the future in the analyzed financial sector in Poland.