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Linking Perceived Corporate Social Responsibility and Intention to Quit: The Mediating Role of Job Embeddedness

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  • Debjani Ghosh
  • L. Gurunathan

Abstract

Systematic research regarding the effects of corporate social responsibility (CSR) on organizational stakeholder groups, like employees, remains sparse. This article examines employees’ reaction to CSR programmes at the attitudinal level and provides evidence that developing CSR to society and CSR to customer can be effective ways for companies to lower employees’ intention to quit the organization. This quantitative study was conducted with 501 managers in 19 financial service organizations in India and the results indicate that on-the-job embeddedness (on-the-JE) is negatively related to turnover intentions and mediates the relationship between CSR and employees’ intention to quit.

Suggested Citation

  • Debjani Ghosh & L. Gurunathan, 2014. "Linking Perceived Corporate Social Responsibility and Intention to Quit: The Mediating Role of Job Embeddedness," Vision, , vol. 18(3), pages 175-183, September.
    • Handle: RePEc:sae:vision:v:18:y:2014:i:3:p:175-183
    DOI: 10.1177/0972262914539219
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    References listed on IDEAS

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    1. S. Hansen & Benjamin Dunford & Alan Boss & R. Boss & Ingo Angermeier, 2011. "Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective," Journal of Business Ethics, Springer, vol. 102(1), pages 29-45, August.
    2. Sean Valentine & Gary Fleischman, 2008. "Ethics Programs, Perceived Corporate Social Responsibility and Job Satisfaction," Journal of Business Ethics, Springer, vol. 77(2), pages 159-172, January.
    3. Duygu Turker, 2009. "How Corporate Social Responsibility Influences Organizational Commitment," Journal of Business Ethics, Springer, vol. 89(2), pages 189-204, October.
    4. Pablo Rodrigo & Daniel Arenas, 2008. "Do Employees Care About CSR Programs? A Typology of Employees According to their Attitudes," Journal of Business Ethics, Springer, vol. 83(2), pages 265-283, December.
    5. Duygu Turker, 2009. "Measuring Corporate Social Responsibility: A Scale Development Study," Journal of Business Ethics, Springer, vol. 85(4), pages 411-427, April.
    6. Ivana Mijatovic & Dusan Stokic, 2010. "The Influence of Internal and External Codes on CSR Practice: The Case of Companies Operating in Serbia," Journal of Business Ethics, Springer, vol. 94(4), pages 533-552, July.
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    Cited by:

    1. Mark Anthony Camilleri, 2016. "Reconceiving corporate social responsibility for business and educational outcomes," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1142044-114, December.
    2. Magda B. L. Donia & Sigalit Ronen & Carol-Ann Tetrault Sirsly & Silvia Bonaccio, 2019. "CSR by Any Other Name? The Differential Impact of Substantive and Symbolic CSR Attributions on Employee Outcomes," Journal of Business Ethics, Springer, vol. 157(2), pages 503-523, June.
    3. David A. Jones & Alexander Newman & Ruodan Shao & Fang Lee Cooke, 2019. "Advances in Employee-Focused Micro-Level Research on Corporate Social Responsibility: Situating New Contributions Within the Current State of the Literature," Journal of Business Ethics, Springer, vol. 157(2), pages 293-302, June.

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