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Technology, Dialogue and the Development Process

Author

Listed:
  • Stephen Denning

    (Knowledge Management, The World Bank, Room MC-4-711, 1818 H Street NW, Washington, DC 20433, USA, sdenning@worldbank.org)

  • Margaret Grieco

    (Transport Research Institute, Napier University, Redwood House, 66 Spylaw Road, Edinburgh, EHIO 5BR, UK, m.grieco@napier.ac.uk)

Abstract

Development activities are in crisis. Beneficiaries and clients are vocal in their demand for a higher level and better quality of participation in the development decision-making process. Development agencies are also questioning their own role and are concerned at the mixed results of development assistance, particularly in Africa. Support for international assistance in donor countries is fragile. Just at this point of crisis, new approaches and technologies have become available which can accommodate the more integral participation of clients and beneficiaries in the interior organisation of the development agencies. Correspondingly, there is a growing awareness that the mixed results of expert technical assistance to the developing world is in part the result of inadequate dialogue and discussion between expert and client. The paper describes the emerging development paradigm in which better communication-not only expert-to-client, but also client-to-expert and client-to-client-is at the core.

Suggested Citation

  • Stephen Denning & Margaret Grieco, 2000. "Technology, Dialogue and the Development Process," Urban Studies, Urban Studies Journal Limited, vol. 37(10), pages 1865-1879, September.
    • Handle: RePEc:sae:urbstu:v:37:y:2000:i:10:p:1865-1879
    DOI: 10.1080/00420980020080471
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    References listed on IDEAS

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    1. Ewan Ferlie & Andrew Pettigrew, 1996. "The Nature And Transformation Of Corporate Headquarters: A Review Of Recent Literature And A Research Agenda," Journal of Management Studies, Wiley Blackwell, vol. 33(4), pages 495-523, July.
    2. World Bank, 1996. "Reflections from the Participation Sourcebook," World Bank Publications - Reports 11638, The World Bank Group.
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