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Social Return on Investment (SROI) to Assess the Impacts of Tourism: A Case Study

Author

Listed:
  • Antonio Ariza-Montes
  • Antonio Sianes
  • Vicente Fernández-Rodríguez
  • Carmen López-Martín
  • Mercedes Ruíz-Lozano
  • Pilar Tirado-Valencia

Abstract

This article contributes to the debate on the social and economic impacts generated by tourism activities using a methodology that is still insufficiently explored in the field of tourism and the impacts that this causes: social return on investment (SROI). Using the analysis of a case as a guiding thread, this article shows how the application of this methodology allows one to know in depth the social value that an emblematic palace (one of the main tourist attractions of a city in the south of Spain that was designated as a United Nations Educational, Scientific, and Cultural Organization [UNESCO] World Heritage Site) brings, the changes experienced by the interest groups that interact with it, and the theory of change that promotes the very existence of the palace. Its results and conclusions can also inform policies and strategies of these other actors related to the intervention.

Suggested Citation

  • Antonio Ariza-Montes & Antonio Sianes & Vicente Fernández-Rodríguez & Carmen López-Martín & Mercedes Ruíz-Lozano & Pilar Tirado-Valencia, 2021. "Social Return on Investment (SROI) to Assess the Impacts of Tourism: A Case Study," SAGE Open, , vol. 11(1), pages 21582440209, February.
  • Handle: RePEc:sae:sagope:v:11:y:2021:i:1:p:2158244020988733
    DOI: 10.1177/2158244020988733
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    References listed on IDEAS

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    Cited by:

    1. José Pablo Abeal Vázquez & Pilar Tirado-Valencia & Mercedes Ruiz-Lozano, 2021. "The Impact and Value of a Tourism Product: A Hybrid Sustainability Model," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    2. Sanja Tišma & Aleksandra Uzelac & Daniela Angelina Jelinčić & Sunčana Franić & Mira Mileusnić Škrtić, 2022. "Overview of Social Assessment Methods for the Economic Analysis of Cultural Heritage Investments," JRFM, MDPI, vol. 15(8), pages 1-19, July.
    3. Bellucci, Marco & Biggeri, Mario & Nitti, Carmela & Terenzi, Linda, 2023. "Accounting for disability and work inclusion in tourism," Annals of Tourism Research, Elsevier, vol. 98(C).

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