IDEAS home Printed from https://ideas.repec.org/a/sae/manlab/v43y2018i1-2p109-122.html
   My bibliography  Save this article

Team-building Competencies, Personal Effectiveness and Job Satisfaction: The Mediating Effect of Transformational Leadership and Technology

Author

Listed:
  • Sunil Misra
  • Kailash B. L. Srivastava

Abstract

The study examined the relationship of team-building competencies with personal effectiveness and job satisfaction, and the mediating role of leadership and technology. The data were collected from 307 executives using survey instruments from public and private sector banks across hierarchy. The study was carried out in a confirmatory framework to examine the causal linkage among the variables. The results showed a positive relationship between team-building competencies and outcome variables suggesting that team competencies play a vital role in determining the employee effectiveness and satisfaction. Further, the study shows the emergence of leadership style and technology as mediators in enhancing effectiveness and job satisfaction among employees. The study has implications for the management of banking sector that they need to develop team competencies, follow transformational leadership style and make use of latest information technology to facilitate higher bank performance and greater job satisfaction among employees.

Suggested Citation

  • Sunil Misra & Kailash B. L. Srivastava, 2018. "Team-building Competencies, Personal Effectiveness and Job Satisfaction: The Mediating Effect of Transformational Leadership and Technology," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 43(1-2), pages 109-122, February.
  • Handle: RePEc:sae:manlab:v:43:y:2018:i:1-2:p:109-122
    DOI: 10.1177/0258042X17753178
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/0258042X17753178
    Download Restriction: no

    File URL: https://libkey.io/10.1177/0258042X17753178?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Joseph Farrell & Garth Saloner, 1985. "Standardization, Compatibility, and Innovation," RAND Journal of Economics, The RAND Corporation, vol. 16(1), pages 70-83, Spring.
    2. Berger, Allen N, 2003. "The Economic Effects of Technological Progress: Evidence from the Banking Industry," Journal of Money, Credit and Banking, Blackwell Publishing, vol. 35(2), pages 141-176, April.
    3. Luca Casolaro & Giorgio Gobbi, 2007. "Information Technology and Productivity Changes in the Banking Industry," Economic Notes, Banca Monte dei Paschi di Siena SpA, vol. 36(1), pages 43-76, February.
    4. Humphrey, David & Willesson, Magnus & Bergendahl, Goran & Lindblom, Ted, 2006. "Benefits from a changing payment technology in European banking," Journal of Banking & Finance, Elsevier, vol. 30(6), pages 1631-1652, June.
    5. Erik Brynjolfsson & Lorin M. Hitt, 2000. "Beyond Computation: Information Technology, Organizational Transformation and Business Performance," Journal of Economic Perspectives, American Economic Association, vol. 14(4), pages 23-48, Fall.
    6. Longenecker, Clinton O. & Neubert, Mitchell, 2000. "Barriers and gateways to management cooperation and teamwork," Business Horizons, Elsevier, vol. 43(5), pages 37-44.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Del Gaudio, Belinda L. & Porzio, Claudio & Sampagnaro, Gabriele & Verdoliva, Vincenzo, 2021. "How do mobile, internet and ICT diffusion affect the banking industry? An empirical analysis," European Management Journal, Elsevier, vol. 39(3), pages 327-332.
    2. Scott, Susan V. & Van Reenen, John & Zachariadis, Markos, 2017. "The long-term effect of digital innovation on bank performance: An empirical study of SWIFT adoption in financial services," Research Policy, Elsevier, vol. 46(5), pages 984-1004.
    3. Alhaji Abubakar Aliyu & Rosmaini Bin HJ Tasmin, 2012. "The Impact of Information and Communication Technology on Banks‟ Performance and Customer Service Delivery in the Banking Industry," International Journal of Finance, Insurance and Risk Management, International Journal of Finance, Insurance and Risk Management, vol. 2(1), pages 1-80.
    4. Sushanta K. Mallick & Shirley J. Ho, 2008. "On Network Competition And The Solow Paradox: Evidence From Us Banks," Manchester School, University of Manchester, vol. 76(s1), pages 37-57, September.
    5. Gangopadhyay, Partha & Jain, Siddharth & Bakry, Walid, 2022. "In search of a rational foundation for the massive IT boom in the Australian banking industry: Can the IT boom really drive relationship banking?," International Review of Financial Analysis, Elsevier, vol. 82(C).
    6. Sauro Mocetti & Marcello Pagnini & Enrico Sette, 2017. "Information Technology and Banking Organization," Journal of Financial Services Research, Springer;Western Finance Association, vol. 51(3), pages 313-338, June.
    7. S J Ho & S K Mallick, 2010. "The impact of information technology on the banking industry," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(2), pages 211-221, February.
    8. Kabiru I. Dandago & Abdullahi Sani Rufai, 2014. "Information Technology and Accounting Information System in the Nigerian Banking Industry," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 4(5), pages 655-670, May.
    9. Emilia Bonaccorsi di Patti & Federica Ciocchetta, 2020. "Economies of scale revisited: evidence from Italian banks," Questioni di Economia e Finanza (Occasional Papers) 568, Bank of Italy, Economic Research and International Relations Area.
    10. Robert DeYoung & Douglas Evanoff & Philip Molyneux, 2009. "Mergers and Acquisitions of Financial Institutions: A Review of the Post-2000 Literature," Journal of Financial Services Research, Springer;Western Finance Association, vol. 36(2), pages 87-110, December.
    11. Hasan, Iftekhar & De Renzis, Tania & Schmiedel, Heiko, 2012. "Retail payments and economic growth," Bank of Finland Research Discussion Papers 19/2012, Bank of Finland.
    12. Paul A. David, "undated". "Zvi Griliches and the Economics of Technology Diffusion: Adoption of Innovations, Investment Lags, and Productivity Growth," Discussion Papers 09-016, Stanford Institute for Economic Policy Research, revised Mar 2010.
    13. Strong, Derek Ryan, 2017. "The Early Diffusion of Smart Meters in the US Electric Power Industry," Thesis Commons 7zprk, Center for Open Science.
    14. Guerino Ardizzi & Federico Crudu & Carmelo Petraglia, 2019. "Innovation and Cost Efficiency in the Banking Industry: The Role of Electronic Payments," Economic Notes, Banca Monte dei Paschi di Siena SpA, vol. 48(1), February.
    15. Teck-Lee Wong & Wee-Yeap Lau & Tien-Ming Yip, 2020. "Cashless Payments and Economic Growth: Evidence from Selected OECD Countries," Journal of Central Banking Theory and Practice, Central bank of Montenegro, vol. 9(special i), pages 189-213.
    16. Chaffai, Mohamed & Coccorese, Paolo, 2019. "How far away is the MENA banking system? Efficiency comparisons with international banks," The North American Journal of Economics and Finance, Elsevier, vol. 49(C), pages 378-395.
    17. Alicia García-Herrero & Josep Vilarrubia Author-Workplace-Name: Banco Central de la República Argentina, 2007. "The Laffer Curve of Macroeconomic Volatility and Growth: Can it be Explained by the Different Nature of Crises?," Money Affairs, CEMLA, vol. 0(1), pages 43-60, January-J.
    18. repec:zbw:bofrdp:2012_019 is not listed on IDEAS
    19. Olatoke A. Adeyemi & Olasunkamin S. Ola & Felicia A. Oyewole, 2014. "Internet Banking Functionality in Nigeria and Outcomes of Customer Satisfaction: An Empirical Investigation," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(8), pages 195-204, August.
    20. van Wessel, R.M., 2008. "Realizing business benefits from company IT standardization : Case study research into the organizational value of IT standards, towards a company IT standardization management framework," Other publications TiSEM 4bdde091-4f3f-4be1-84aa-9, Tilburg University, School of Economics and Management.
    21. Imdat Dogan, "undated". "Testing The Merger Premiums In Publicly Traded Firms: The Case Of U.S. Commercial Banks," Review of Socio - Economic Perspectives 201831, Reviewsep.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:manlab:v:43:y:2018:i:1-2:p:109-122. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.xlri.ac.in/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.