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The Relationship between Cultural Intelligence and Organizational Commitment and Burnout among Employees of the Arman Financial Institution

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  • Ali Dolatshah
  • Masoud Ghorban Hosseini

Abstract

Today the human resource management found that to work in a global environment, we need people who understand cultural differences as well as cultural intelligence is a factor that can improve organizational commitment and reduce burnout and thus growth organizations. Therefore, this study aimed to investigate the relationship between cultural intelligence and organizational commitment, and job burnout of Arman financial institution staffs of Tehran studied. Among the employees of the Arman financial institution, using available sampling 234 subjects selected. The participants answered cultural intelligence questionnaire, organizational commitment (Allen & Meyer, 1990) and burnout (Maslch, 1985). Statistical methods for data analysis were multiple regression and Pearson correlation. The results showed that there is a significant relationship between the cultural intelligence and organizational commitment, and job burnout. The correlations results show there is a positive and significant correlation between cultural intelligence and organizational commitment. There is a significant negative correlation between cultural intelligence and burnout. Finally, it became clear that cultural intelligence, enabling employees to recognize cultural differences and are able to behave properly in different cultures, which leads to increased organizational commitment to reduce burnout and increase the efficiency of staff.

Suggested Citation

  • Ali Dolatshah & Masoud Ghorban Hosseini, 2015. "The Relationship between Cultural Intelligence and Organizational Commitment and Burnout among Employees of the Arman Financial Institution," International Journal of Management Sciences, Research Academy of Social Sciences, vol. 6(12), pages 595-603.
    • Handle: RePEc:rss:jnljms:v6i12p5
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    References listed on IDEAS

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    1. Soon Ang & Linn Van Dyne & Christine Koh & K. Yee Ng & Klaus J. Templer & Cheryl Tay & N. Anand Chandrasekar, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, The International Association for Chinese Management Research, vol. 3(3), pages 335-371, November.
    2. Ang, Soon & Van Dyne, Linn & Koh, Christine & Ng, K. Yee & Templer, Klaus J. & Tay, Cheryl & Chandrasekar, N. Anand, 2007. "Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance," Management and Organization Review, Cambridge University Press, vol. 3(3), pages 335-371, November.
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    Cited by:

    1. Ying Zhang & Lei Huang & Yunlong Duan & Yuran Li, 2022. "Are culturally intelligent professionals more committed to organizations? Examining Chinese expatriation in Belt & Road Countries," Asia Pacific Journal of Management, Springer, vol. 39(3), pages 967-997, September.

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