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Job Satisfaction Of Public Social Workers

Author

Listed:
  • Walaa ELSAYED

    (Department of Sociology, College of Humanities and Sciences, Ajman University, Ajman, United Arab Emirates)

  • Nicoletta BASKIEWICZ

    (The Management Faculty, Czestochowa University of Technology, Czestochowa, Poland)

  • Nagwa Babiker Abdalla YOUSIF

    (Department of Sociology, College of Humanities and Sciences, Ajman University, Ajman, United Arab Emirates)

  • Vitaliy BORISOV

    (Department of Propaedeutics of Dental Diseases, I.M. Sechenov First Moscow State Medical University (Sechenov University), Moscow, Russia)

Abstract

The profession of a social worker is one of the most important professions for the functioning of a household and society as a whole. A key feature of this type of activity is that an employer does not have economic benefits associated with the tasks that a social worker performs. The study aims to determine the components of job satisfaction of public social workers and to conduct a quantitative analysis of the dependence of these components on factors of the external (professional) environment. The research methodology is focused on considering the object as a system. To achieve a goal, other studies were analyzed with the allocation of categorical data of satisfaction components and external (professional) environment factors. Using the statistical method, categorical data are presented in the form of frequencies to conduct a quantitative analysis of the dependence of satisfaction components on external (professional) environment factors, using the correlation coefficient. The study focused on two categories - job satisfaction and the external (professional) environment. The most significant components of job satisfaction are interpersonal relationships and commitment to an organization; the most significant factors of the external (professional) environment are the interaction of social workers with different population groups and compliance with the law and regulations. On the other hand, the least significant components of job satisfaction are social connections and wages, and the least significant factors of the external environment are professional burnout and personal life. A positive relationship was established between the components of job satisfaction and factors of the external (professional) environment. This indicates that job satisfaction components have an inverse relationship with external environment factors such as rules and norms. The research results are applicable in the field of public policy development, as well as for managers of public institutions, in particular, human resource management.

Suggested Citation

  • Walaa ELSAYED & Nicoletta BASKIEWICZ & Nagwa Babiker Abdalla YOUSIF & Vitaliy BORISOV, 2021. "Job Satisfaction Of Public Social Workers," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2021(36), pages 134-148, June.
    • Handle: RePEc:rom:rampas:v:2021:y:2021:i:36:p:134-148
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    References listed on IDEAS

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    1. Armenia ANDRONICEANU & Oana Matilda SABIE & Anca PEGULESCU, 2020. "An Integrated Approach Of The Human Resources Motivation And The Quality Of Health Services," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(1), pages 42-53, February.
    2. Jaroslav BELAS & Lubomir BELAS & Martin CEPEL & Zoltan ROZSA, 2019. "The Impact Of The Public Sector On The Quality Of The Business Environment In The Sme Segment," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(32), pages 18-31, June.
    3. Janka VYDROVÁ & Jirí BEJTKOVSKÝ, 2018. "The Importance Of The Individual Pillars Of Social Maturity Of Workers In Healthcare Organizations In The Hierarchy Of Pillars Of Competence In Management," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2018(31), pages 21-35, December.
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    Cited by:

    1. Alina Georgiana PROFIROIU & Oana Matilda SABIE & Roxana BRI?CARIU & Corina Cristiana NASTACA, 2021. "Work motivation and satisfaction of civil servants from Romania’s Senate," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 13(4), pages 17-25, December.

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    More about this item

    Keywords

    public sector; emotional work; personnel; productivity; work environment components.;
    All these keywords.

    JEL classification:

    • D61 - Microeconomics - - Welfare Economics - - - Allocative Efficiency; Cost-Benefit Analysis
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J44 - Labor and Demographic Economics - - Particular Labor Markets - - - Professional Labor Markets and Occupations

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