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The Role of Corporate Communication and Perception of Justice during Organizational Change Process

Author

Listed:
  • Saruhan, Neşe

    (Bahcesehir University)

Abstract

Today, researchers have been exploring employee’s resistance to change and how to foresee these aversive behaviors during organizational change process (Armenakis & Harris, 2002, Dent & Goldberg, 1999, Oreg & Sverdlik, 2011). Some employees view organizational change in a negative way even if change efforts will results in favorable consequences for them. At this point, communication process has a crucial effect on the perception of employees towards change process. In addition, several studies confirm the role of perceived justice in the organization during organizational change. So, the effects of communication and perception of justice on behaviors of employees during change process and the contribution of communication on resistance to change through perception of organizational justice was explored. The research was conducted among 583 employees in Turkey. The results of the regression analysis showed that perception of organizational justice plays a mediating role between communication to resistance and change.

Suggested Citation

  • Saruhan, Neşe, 2014. "The Role of Corporate Communication and Perception of Justice during Organizational Change Process," Business and Economics Research Journal, Uludag University, Faculty of Economics and Administrative Sciences, vol. 5(4), pages 143-166, October.
    • Handle: RePEc:ris:buecrj:0172
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    Citations

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    Cited by:

    1. Misheck Musaigwa, 2023. "The Role of Leadership in Managing Change," International Review of Management and Marketing, Econjournals, vol. 13(6), pages 1-9, November.
    2. Zhenyu Jiang & Zongjun Wang & Chengxiao Feng, 2023. "Choosing a better communication style: revealing the relationship between communication style and knowledge hiding behaviour," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-11, December.
    3. Král, Pavel & Králová, Věra, 2016. "Approaches to changing organizational structure: The effect of drivers and communication," Journal of Business Research, Elsevier, vol. 69(11), pages 5169-5174.

    More about this item

    Keywords

    Change; resistance to change; perception of justice; communication.;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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