IDEAS home Printed from https://ideas.repec.org/a/rfe/zbefri/v31y2013i1p103-125.html
   My bibliography  Save this article

Towards e-Government project assessment: European approach

Author

Listed:
  • Pavel Mates

    (University of Finance and Administration Prague, Faculty of Social Studies, Prague, Czech Republic, University of Economics, Faculty of Economics, Prague, Czech Republic)

  • Tomas Lechner

    (University of Economics, Faculty of Economics, Prague, Czech Republic)

  • Pavel Rieger

    (University of Economics, Faculty of Economics, Prague, Czech Republic)

  • Jitka Pekna

    (University of Economics, Faculty of Economics, Prague, Czech Republic)

Abstract

The objective of the paper is to analyse current approaches to the assessment of e-Government projects as the specific public projects and to suggest how to improve these approaches in order to eliminate their shortcomings. The non- normative theoretical methods are used to analyse empirical results of previous researches; particularly the deduction method is used to prove that current approaches to the evaluation of e-Government projects have some inequalities, the analogy and comparison methods are used to create general typology of e-Government projects and the induction method is used to seek examples of the indicators and metrics. The results are based on analysis of extensive amount of e-Government projects, which have been realized in different European countries in the past twenty years. The basic result of the research is creation of the ten most common types of e-Government projects typology. The fundamental conclusion obtained from the results of this research is that this typology can be used as the core of new E-Government General Assessment Framework, which eliminates problems of previous approaches, allows adjusting metrics and indicators to each type of projects, keeps comparability of results and thus making possible the use of benchmarking methods.

Suggested Citation

  • Pavel Mates & Tomas Lechner & Pavel Rieger & Jitka Pekna, 2013. "Towards e-Government project assessment: European approach," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 31(1), pages 103-125.
  • Handle: RePEc:rfe:zbefri:v:31:y:2013:i:1:p:103-125
    as

    Download full text from publisher

    File URL: https://www.efri.uniri.hr/sites/efri.uniri.hr/files/cr-collections/2/mates-lechner-rieger-pekna-2013-1.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. W. Edwards Deming, 2000. "The New Economics for Industry, Government, Education, 2nd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262541165, December.
    2. Gordon Dabinett, 2001. "EU Mainstreaming of the Information Society in Regional Development Policy," Regional Studies, Taylor & Francis Journals, vol. 35(2), pages 168-173.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Palaco, Ileana & Park, Min Jae & Kim, Suk Kyoung & Rho, Jae Jeung, 2019. "Public–private partnerships for e-government in developing countries: An early stage assessment framework," Evaluation and Program Planning, Elsevier, vol. 72(C), pages 205-218.
    2. Choi, Hyeri & Park, Min Jae & Rho, Jae Jeung & Zo, Hangjung, 2016. "Rethinking the assessment of e-government implementation in developing countries from the perspective of the design–reality gap: Applications in the Indonesian e-procurement system," Telecommunications Policy, Elsevier, vol. 40(7), pages 644-660.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Henderson, Dylan & Roche, Neil, 2018. "From consensus to conflict in the regional policy mix for broadband deployment: examining the role of informal coordination," 29th European Regional ITS Conference, Trento 2018 184944, International Telecommunications Society (ITS).
    2. Su, Hung-Chung & Kao, Ta-Wei (Daniel) & Linderman, Kevin, 2020. "Where in the supply chain network does ISO 9001 improve firm productivity?," European Journal of Operational Research, Elsevier, vol. 283(2), pages 530-540.
    3. Lei, Xue & MacKenzie, Cameron A., 2020. "Distinguishing between common cause variation and special cause variation in a manufacturing system: A simulation of decision making for different types of variation," International Journal of Production Economics, Elsevier, vol. 220(C).
    4. Maynard, A., 2014. "Contracting for Quality in the NHS," Monographs, Office of Health Economics, number 000073.
    5. Mayara Ramos & Fernando A. Forcellini & Marcelo G. G. Ferreira & Simon Bowen & Peter C. Wright, 2022. "Cyclical experience‐based design: A proposal for engaging stakeholders in a co‐creative model for primary health care service design," International Journal of Health Planning and Management, Wiley Blackwell, vol. 37(1), pages 486-503, January.
    6. Erwin B. Quendangan, DBA & Ferdinand C. Somido, PhD & Susana C. Bautista, EdD & Pedrito Jose V. Bermudo, PhD & Antonio D.Yango, PhD & Leomar S. Galicia, PhD, 2018. "Quality Management System’s (QMS) impact on organizational performance of the college academic deans: a basis for continual improvement," Journal of Business & Management (COES&RJ-JBM), , vol. 6(1), pages 84-97, January.
    7. Anupam Das & Himangshu Paul & Fredric W. Swierczek & Tritos Laosirihongthong, 2006. "A Measurement Instrument For Tqm Implementation In The Thai Manufacturing Industry," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 3(04), pages 361-377.
    8. Vishal Singh Patyal & K. Maddulety, 2015. "Interrelationship between Total Quality Management and Six Sigma: A Review," Global Business Review, International Management Institute, vol. 16(6), pages 1025-1060, December.
    9. Kang Eng Thye, 2014. "A Good Quality Filing System and its Documentation: The Right Information Determined the Right Knowledge for Decision-Making," Information Management and Business Review, AMH International, vol. 6(5), pages 249-254.
    10. Conan Mukherjee & Ranojoy Basu & Aftab Alam, 2020. "A measure of authorship by publications," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(3), pages 354-361, April.
    11. Reggi, Luigi & Scicchitano, Sergio, 2014. "Are EU regional digital strategies evidence-based? An analysis of the allocation of 2007–13 Structural Funds," Telecommunications Policy, Elsevier, vol. 38(5), pages 530-538.
    12. Pearce, Antony & Pons, Dirk & Neitzert, Thomas, 2018. "Implementing lean—Outcomes from SME case studies," Operations Research Perspectives, Elsevier, vol. 5(C), pages 94-104.
    13. Kang Eng Thye, 2011. "Quality Research Framework: Enumerative Study Versus Analytic Study from Deming's Perspective," American Journal of Economics and Business Administration, Science Publications, vol. 3(1), pages 126-131, January.
    14. Dylan Henderson & Neil Roche, 2020. "Examining the policy mix for broadband deployment in Wales: The role of informal coordination in the last mile," Local Economy, London South Bank University, vol. 35(1), pages 48-67, February.
    15. Seán Paul Teeling & Jan Dewing & Deborah Baldie, 2021. "A Realist Inquiry to Identify the Contribution of Lean Six Sigma to Person-Centred Care and Cultures," IJERPH, MDPI, vol. 18(19), pages 1-21, October.
    16. Seán Paul Teeling & Jan Dewing & Deborah Baldie, 2022. "Developing New Methods for Person-Centred Approaches to Adjudicate Context–Mechanism–Outcome Configurations in Realist Evaluation," IJERPH, MDPI, vol. 19(4), pages 1-17, February.
    17. Ailish Daly & Sean Paul Teeling & Suzanne Garvey & Marie Ward & Martin McNamara, 2022. "Using a Combined Lean and Person-Centred Approach to Support the Resumption of Routine Hospital Activity following the First Wave of COVID-19," IJERPH, MDPI, vol. 19(5), pages 1-20, February.
    18. Eyvind Aven & Terje Aven, 2015. "On the Need for Rethinking Current Practice that Highlights Goal Achievement Risk in an Enterprise Context," Risk Analysis, John Wiley & Sons, vol. 35(9), pages 1706-1716, September.
    19. Terje Aven, 2015. "The Concept of Antifragility and its Implications for the Practice of Risk Analysis," Risk Analysis, John Wiley & Sons, vol. 35(3), pages 476-483, March.
    20. Gore, Tony & Wells, Peter, 2009. "Governance and evaluation: The case of EU regional policy horizontal priorities," Evaluation and Program Planning, Elsevier, vol. 32(2), pages 158-167, May.

    More about this item

    Keywords

    assessment of public projects; management of public projects; e-Government; evaluation of public services;
    All these keywords.

    JEL classification:

    • D73 - Microeconomics - - Analysis of Collective Decision-Making - - - Bureaucracy; Administrative Processes in Public Organizations; Corruption
    • E02 - Macroeconomics and Monetary Economics - - General - - - Institutions and the Macroeconomy
    • G38 - Financial Economics - - Corporate Finance and Governance - - - Government Policy and Regulation
    • H43 - Public Economics - - Publicly Provided Goods - - - Project Evaluation; Social Discount Rate

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rfe:zbefri:v:31:y:2013:i:1:p:103-125. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Danijela Ujcic (email available below). General contact details of provider: https://edirc.repec.org/data/efrijhr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.