IDEAS home Printed from https://ideas.repec.org/a/plo/pone00/0167648.html
   My bibliography  Save this article

Burnout and its Influencing Factors among Primary Health Care Providers in the North East of Iran

Author

Listed:
  • Mohammad Amiri
  • Ahmad Khosravi
  • Ahmad Reza Eghtesadi
  • Zakieh Sadeghi
  • Ghasem Abedi
  • Mansour Ranjbar
  • Fardin Mehrabian

Abstract

Introduction: Burnout is a popular research topics in service providing jobs, including the health care field. This study aimed at assessing the level of job burnout and to consider the important antecedents which might be related to job burnout among primary health care providers in Iran. Methods: The participants in this applied cross-sectional study which was conducted in 2013 were 548 primary health care providers who were randomly selected from among those working in Shahroud, Sabzevar, Neishabour, Bojnord (provinces located in the north east of Iran). Maslach Burnout Inventory (MBI) was administered to the participants and the collected data were analyzed using SPSS through chi-square test and ordinal logistic regression model. Results: The burnout mean score among the participants was 54.1 ± 27.2 and the mean scores of burnout components i.e., emotional exhaustion, depersonalization and personal accomplishment were 15.5 ± 13.6, 3.7 ± 5.4 and 35.5 ± 13.5 respectively. In terms of levels of burnout, 64.2% of the participants showed low levels (n = 352), 18.4% average levels (n = 101) and 17.3% high levels (n = 95). A significant relationship was observed between burnout, job resources and interest in job (p ≤ 0.05). However, no significant relationship was observed between burnout and the place (university) of working, age, satisfaction with income, experience, gender, level of education, marital status, housing status, having a second job and place of residence (p ≥0.05). Conclusion: Lack of personal accomplishment was highly prevalent among the participating primary health care providers. Lack of career advancement and job transfer opportunities may play a role in the burnout of primary health care providers. Therefore, paying attention to this aspect may help to reduce burnout and even increase job engagement.

Suggested Citation

  • Mohammad Amiri & Ahmad Khosravi & Ahmad Reza Eghtesadi & Zakieh Sadeghi & Ghasem Abedi & Mansour Ranjbar & Fardin Mehrabian, 2016. "Burnout and its Influencing Factors among Primary Health Care Providers in the North East of Iran," PLOS ONE, Public Library of Science, vol. 11(12), pages 1-11, December.
    • Handle: RePEc:plo:pone00:0167648
    DOI: 10.1371/journal.pone.0167648
    as

    Download full text from publisher

    File URL: https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0167648
    Download Restriction: no
    File URL: https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0167648&type=printable
    Download Restriction: no
    File URL: https://libkey.io/10.1371/journal.pone.0167648?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Hillhouse, Joel J. & Adler, Christine M., 1997. "Investigating stress effect patterns in hospital staff nurses: Results of a cluster analysis," Social Science & Medicine, Elsevier, vol. 45(12), pages 1781-1788, December.
    2. Ashill, Nicholas J. & Rod, Michel, 2011. "Burnout processes in non-clinical health service encounters," Journal of Business Research, Elsevier, vol. 64(10), pages 1116-1127, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Frédéric Dutheil & Lenise M. Parreira & Julia Eismann & François-Xavier Lesage & David Balayssac & Céline Lambert & Maëlys Clinchamps & Denis Pezet & Bruno Pereira & Bertrand Le Roy, 2021. "Burnout in French General Practitioners: A Nationwide Prospective Study," IJERPH, MDPI, vol. 18(22), pages 1-16, November.
    2. Ehsan Zarei & Fariba Ahmadi & Muhammad Safdar Sial & Jinsoo Hwang & Phung Anh Thu & Sardar Muhammad Usman, 2019. "Prevalence of Burnout among Primary Health Care Staff and Its Predictors: A Study in Iran," IJERPH, MDPI, vol. 16(12), pages 1-10, June.
    3. Preenapa Choorat & Nanchatsan Sakunpong & Surawut Patthaisong, 2018. "Experience of Spiritual Coaching for Peer Educators," Global Journal of Health Science, Canadian Center of Science and Education, vol. 10(6), pages 1-54, June.
    4. Majid Bagheri Hosseinabadi & Mohammad Hossein Ebrahimi & Narges Khanjani & Jamal Biganeh & Somaye Mohammadi & Mazaher Abdolahfard, 2019. "The effects of amplitude and stability of circadian rhythm and occupational stress on burnout syndrome and job dissatisfaction among irregular shift working nurses," Journal of Clinical Nursing, John Wiley & Sons, vol. 28(9-10), pages 1868-1878, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Annelies Costers & Yves Van Vaerenbergh & Anja Van den Broeck, 2019. "How to boost frontline employee service recovery performance: the role of cultural intelligence," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 581-602, September.
    2. Geoffrey Propheter, 2014. "Assessment Administration and Performance during the Great Recession," Public Finance Review, , vol. 42(5), pages 662-685, September.
    3. Adil Zahoor, 2021. "Job crafting and service recovery performance: insight from Indian retail banking," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(1), pages 115-126, March.
    4. Gross, Hellen P. & Ingerfurth, Stefan & Willems, Jurgen, 2021. "Employees as reputation advocates: Dimensions of employee job satisfaction explaining employees’ recommendation intention," Journal of Business Research, Elsevier, vol. 134(C), pages 405-413.
    5. Karatepe, Osman M. & Kim, Taegoo Terry, 2020. "Investigating the selected consequences of boreout among cabin crew," Journal of Air Transport Management, Elsevier, vol. 82(C).
    6. Stefanini, Alessandro & Aloini, Davide & Gloor, Peter & Pochiero, Federica, 2021. "Patient satisfaction in emergency department: Unveiling complex interactions by wearable sensors," Journal of Business Research, Elsevier, vol. 129(C), pages 600-611.
    7. Mohammad Alboliteeh & Judy Magarey & Richard Wiechula, 2017. "The Profile of Saudi Nursing Workforce: A Cross-Sectional Study," Nursing Research and Practice, Hindawi, vol. 2017, pages 1-9, October.
    8. Menguc, Bulent & Auh, Seigyoung & Fisher, Michelle & Haddad, Abeer, 2013. "To be engaged or not to be engaged: The antecedents and consequences of service employee engagement," Journal of Business Research, Elsevier, vol. 66(11), pages 2163-2170.
    9. Rael Wahu Gichara, 2017. "Burnout in Nurses at a Referral Hospital in Western Kenya," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(11), pages 704-715, November.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:plo:pone00:0167648. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: plosone (email available below). General contact details of provider: https://journals.plos.org/plosone/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.