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Improving Public Services Through A Organizational Performance Management

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Author Info

  • Ioana Stăncescu

    ()
    (Free International University of Moldova, Chisinau, Republic of Moldova)

  • Vasile Popeanga

    ()
    („Constantin Brâncuşi” University, Târgu Jiu, Romania)

  • Vergel Vătuiu

    ()
    (Romanian Bureau of Legal Metrology, Bucharest, Romania)

  • Virginia Elena Vătuiu

    ()
    (“Roehampton” University of London, UK)

Abstract

Organizational management, systemic approach, is known more as a system Management, that set of factors such as organizational, methodological information, decisions and relationships between them, as outlined, that will achieve objectives. Fundamental objective of management in public organizations involved in the holders of public office positions and leadership and execution in this area an additional responsibility to manage all types of resources available to the public sector, namely human resources, information, material and financial.Summary of process management is focusing on human coordination of joint work. An important role in this process is modernizing organizational management and quality delivery of public services or the institution's activities, public services more efficient by implementing innovative tools, leading to a government driven process to a results-oriented public service.

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File URL: http://upet.ro/annals/economics/pdf/2010/20100333.pdf
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Bibliographic Info

Article provided by University of Petrosani, Romania in its journal Annals of the University of Petrosani - Economics.

Volume (Year): 10 (2010)
Issue (Month): 3 ()
Pages: 309-320

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Handle: RePEc:pet:annals:v:10:y:2010:i:3:p:309-320

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Web page: http://www.upet.ro/

Related research

Keywords: modernization of organizational management; public service quality; results-oriented public service;

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