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Penalties, rewards, and inspection: provisions for quality in supply chain contracts

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  • S A Starbird

    (Santa Clara University)

Abstract

Rewards for better quality, penalties for poorer quality, and the type of inspection policy are among the most common quality-related provisions of supply chain contracts. In this paper, we examine the effect of rewards, penalities, and inspection policies on the behaviour of an expected cost minimizing supplier. We assume that the supplier selects a batch size and target quality level in order to meet a buyer's deterministic demand. We show that the reward and/or penalty that motivates a supplier to deliver the buyer's target quality depends upon the inspection policy. We also show that, when sampling inspection is used, penalties and rewards are substitutes for one another in motivating the supplier and that there exists a unique reward/penalty combination at which the buyer's expected cost of quality is zero.

Suggested Citation

  • S A Starbird, 2001. "Penalties, rewards, and inspection: provisions for quality in supply chain contracts," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 52(1), pages 109-115, January.
    • Handle: RePEc:pal:jorsoc:v:52:y:2001:i:1:d:10.1057_palgrave.jors.2601048
    DOI: 10.1057/palgrave.jors.2601048
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    Citations

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    Cited by:

    1. Yadavalli, Venkata SS & Darbari, Jyoti Dhingra & Bhayana, Nidhi & Jha, P.C. & Agarwal, Vernika, 2019. "An integrated optimization model for selection of sustainable suppliers based on customers’ expectations," Operations Research Perspectives, Elsevier, vol. 6(C).
    2. Kleijnen, J.P.C. & Smits, M.T., 2003. "Performance metrics in supply chain management," Other publications TiSEM 80777aed-0c9f-4ded-b0bb-f, Tilburg University, School of Economics and Management.
    3. Yoo, Seung Ho & Cheong, Taesu, 2018. "Quality improvement incentive strategies in a supply chain," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 114(C), pages 331-342.
    4. J P C Kleijnen & M T Smits, 2003. "Performance metrics in supply chain management," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 54(5), pages 507-514, May.
    5. Nikunja Mohan Modak & Shibaji Panda & Shib Sankar Sana, 2015. "Managing a two-echelon supply chain with price, warranty and quality dependent demand," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1011014-101, December.
    6. Hong Wan & Xiaowei Xu & Tian Ni, 2013. "The incentive effect of acceptance sampling plans in a supply chain with endogenous product quality," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(2), pages 111-124, March.
    7. Volodymyr Babich & Christopher S. Tang, 2012. "Managing Opportunistic Supplier Product Adulteration: Deferred Payments, Inspection, and Combined Mechanisms," Manufacturing & Service Operations Management, INFORMS, vol. 14(2), pages 301-314, April.
    8. Ji Jiang & Jin Chen, 2021. "Framework of Blockchain-Supported E-Commerce Platform for Small and Medium Enterprises," Sustainability, MDPI, vol. 13(15), pages 1-14, July.
    9. Arend, Richard J. & Wisner, Joel D., 2005. "Small business and supply chain management: is there a fit?," Journal of Business Venturing, Elsevier, vol. 20(3), pages 403-436, May.
    10. Lee, Chang Hwan & Rhee, Byong-Duk & Cheng, T.C.E., 2013. "Quality uncertainty and quality-compensation contract for supply chain coordination," European Journal of Operational Research, Elsevier, vol. 228(3), pages 582-591.
    11. Tse, Ying Kei & Zhang, Minhao & Zeng, Wenjuan & Ma, Jie, 2021. "Perception of supply chain quality risk: Understanding the moderation role of supply market thinness," Journal of Business Research, Elsevier, vol. 122(C), pages 822-834.
    12. DeYong, Gregory D. & Pun, Hubert, 2015. "Is dishonesty the best policy? Supplier behaviour in a multi-tier supply chain," International Journal of Production Economics, Elsevier, vol. 170(PA), pages 1-13.
    13. Dai, Bin & Nu, Yu & Xie, Xia & Li, Jianbin, 2021. "Interactions of traceability and reliability optimization in a competitive supply chain with product recall," European Journal of Operational Research, Elsevier, vol. 290(1), pages 116-131.
    14. Rishi Basak & Sylvia Karlsson‐Vinkhuyzen & Katrien J. A. M. Termeer, 2022. "Information for climate finance accountability regimes: Proposed framework and case study of the Green Climate Fund," Public Administration & Development, Blackwell Publishing, vol. 42(5), pages 261-280, December.
    15. EuiBeom Jeong & GeunWan Park & Seung Ho Yoo, 2019. "Incentive Mechanism for Sustainable Improvement in a Supply Chain," Sustainability, MDPI, vol. 11(13), pages 1-18, June.
    16. Murat Erkoc & Haresh Gurnani & Saibal Ray & Mingzhu Jin, 2023. "Quality investment, inspection policy, and pricing decisions in a decentralized supply chain," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 207-226, January.
    17. Ranjeet Rajput & Sri Vanamalla Venkataraman, 2022. "A violent market price contract for agribusiness supply chain," Annals of Operations Research, Springer, vol. 315(2), pages 1971-1996, August.

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