IDEAS home Printed from https://ideas.repec.org/a/pal/jorsoc/v51y2000i3d10.1057_palgrave.jors.2600912.html
   My bibliography  Save this article

Planning for disaster: developing a multi-agency counselling service

Author

Listed:
  • W J Gregory

    (University of Hull)

  • G Midgley

    (University of Hull)

Abstract

Multi-agency planning is becoming increasingly important to organisations, especially those concerned with delivering services for the benefit of the community. This paper describes how a modified version of the methods from soft systems methodology (SSM), chosen through methodological reflections informed by critical systems thinking, was used to support the planning of a multi-agency counselling service that could be activated in the event of a disaster. Representatives of nineteen agencies were involved in this exercise, working together in six, one-day workshops. Feedback from participants, using four evaluation criteria (derived from the principles of SSM and the stated priorities of workshop participants), suggests that the methods of SSM, modified as described, show a great deal of promise as a support to multi-agency planning.

Suggested Citation

  • W J Gregory & G Midgley, 2000. "Planning for disaster: developing a multi-agency counselling service," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 51(3), pages 278-290, March.
    • Handle: RePEc:pal:jorsoc:v:51:y:2000:i:3:d:10.1057_palgrave.jors.2600912
    DOI: 10.1057/palgrave.jors.2600912
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/palgrave.jors.2600912
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/palgrave.jors.2600912?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Konsti-Laakso, Suvi & Rantala, Tero, 2018. "Managing community engagement: A process model for urban planning," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1040-1049.
    2. Payam Hanafizadeh & Mohammad Mehrabioun, 2018. "Application of SSM in tackling problematical situations from academicians’ viewpoints," Systemic Practice and Action Research, Springer, vol. 31(2), pages 179-220, April.
    3. Johnson, Michael P. & Midgley, Gerald & Chichirau, George, 2018. "Emerging trends and new frontiers in community operational research," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1178-1191.
    4. Powell, J.H. & Mustafee, N. & Chen, A.S. & Hammond, M., 2016. "System-focused risk identification and assessment for disaster preparedness: Dynamic threat analysis," European Journal of Operational Research, Elsevier, vol. 254(2), pages 550-564.
    5. Gerald Midgley & Luis A. Pinzón, 2013. "Systemic Mediation: Moral Reasoning and Boundaries of Concern," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(5), pages 607-632, September.
    6. Shukla Divya, 2018. "Modeling systems thinking in action among higher education leaders with fuzzy multi-criteria decision making," Management & Marketing, Sciendo, vol. 13(2), pages 946-965, June.
    7. Midgley, Gerald & Johnson, Michael P. & Chichirau, George, 2018. "What is Community Operational Research?," European Journal of Operational Research, Elsevier, vol. 268(3), pages 771-783.
    8. N C Simpson & P G Hancock, 2009. "Fifty years of operational research and emergency response," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(1), pages 126-139, May.
    9. Foote, J. & Midgley, G. & Ahuriri-Driscoll, A. & Hepi, M. & Earl-Goulet, J., 2021. "Systemic evaluation of community environmental management programmes," European Journal of Operational Research, Elsevier, vol. 288(1), pages 207-224.
    10. White, Leroy & Bourne, Humphrey, 2007. "Voices and values: Linking values with participation in OR/MS in public policy making," Omega, Elsevier, vol. 35(5), pages 588-603, October.
    11. Gerald Midgley & Erik Lindhult, 2021. "A systems perspective on systemic innovation," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(5), pages 635-670, October.
    12. Tavella, Elena & Hjortso, Carsten Nico, 2012. "Enhancing the Design and Management of a Local Organic Food Supply Chain with Soft Systems Methodology," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 15(2), pages 1-22, May.
    13. Mingers, John & White, Leroy, 2010. "A review of the recent contribution of systems thinking to operational research and management science," European Journal of Operational Research, Elsevier, vol. 207(3), pages 1147-1161, December.
    14. Ufua, Daniel E. & Papadopoulos, Thanos & Midgley, Gerald, 2018. "Systemic Lean Intervention: Enhancing Lean with Community Operational Research," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1134-1148.
    15. Espinosa, Angela & Reficco, Ezequiel & Martínez, Andrea & Guzmán, David, 2015. "A methodology for supporting strategy implementation based on the VSM: A case study in a Latin-American multi-national," European Journal of Operational Research, Elsevier, vol. 240(1), pages 202-212.
    16. Brocklesby, John & Midgley, Gerald, 2016. "Boundary games: How teams of OR practitioners explore the boundaries of interventionAuthor-Name: Velez-Castiblanco, Jorge," European Journal of Operational Research, Elsevier, vol. 249(3), pages 968-982.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jorsoc:v:51:y:2000:i:3:d:10.1057_palgrave.jors.2600912. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.