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The Frequency of Mobile Banking Use during COVID-19

Author

Listed:
  • Laxman Pokhrel

    (SAIM College, Pokhara University)

Abstract

The purpose of this paper is to examine the frequency of mobile banking use during COVID-19. Data were collected from 226 respondents. Data have been analyzed by applying the two-stage structural modeling technique through Partial Least Squares-Structural Equation Modeling (PLS-SEM). This study has found a significant positive impact of attitude towards mobile banking, subjective norms, and perceived behavior control on behavior intention mobile banking adoption. However, the risk perception of COVID-19 has no effect on the intention of mobile banking adoption. Based on the findings of this research, some theoretical and practical implications have been provided.

Suggested Citation

  • Laxman Pokhrel, 2022. "The Frequency of Mobile Banking Use during COVID-19," NRB Economic Review, Nepal Rastra Bank, Economic Research Department, vol. 34(1), pages 24-48, April.
    • Handle: RePEc:nrb:journl:v:34:y:2022:i:1:p:24
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    References listed on IDEAS

    as
    1. Mohammad Hamdi Al Khasawneh & Rand Irshaidat, 2017. "Empirical validation of the decomposed theory of planned behaviour model within the mobile banking adoption context," International Journal of Electronic Marketing and Retailing, Inderscience Enterprises Ltd, vol. 8(1), pages 58-76.
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    More about this item

    Keywords

    Theory of Planned Behavior (TPB); COVID-19; Mobile Banking; Perceived Control of Behavior; Smart-PLS;
    All these keywords.

    JEL classification:

    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General

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