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Grasping for Intraorganizational Power: A Multi-Case Study Analysis of Dysfunctional Functional Behaviours by Information Technology Personnel

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  • Andrew J. Setterstrom

    (Operations Management and Information Systems, Northern Illinois University, USA)

Abstract

Power plays an important role in organizations. It helps to explain why certain decisions are made and how those decisions are executed. While intraorganizational power is critical in facilitating the execution of the activities by information technology (IT) departments, it can be expected that some self-interested individuals will act in bad faith in its pursuit. Using resource dependency theory for guidance, a multi-case study of three mid-western universities was carried out to identify dysfunctional behaviours by IT personnel aimed at gaining intraorganizational power or avoiding its erosion. These behaviours are compared to the literature and strategies for mitigating these activities are offered to practitioners.

Suggested Citation

  • Andrew J. Setterstrom, 2023. "Grasping for Intraorganizational Power: A Multi-Case Study Analysis of Dysfunctional Functional Behaviours by Information Technology Personnel," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 10(1), pages 36-41, November.
    • Handle: RePEc:mgs:ijmsba:v:10:y:2023:i:1:p:36-41
    DOI: 10.18775/ijmsba.1849-5664-5419.2014.101.1003
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    References listed on IDEAS

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    1. Avgerou, Chrisanthi & McGrath, Kathy, 2007. "Power, rationality, and the art of living through socio-technical change," LSE Research Online Documents on Economics 2353, London School of Economics and Political Science, LSE Library.
    2. Andrew D. Brown, 1998. "Narrative, Politics and Legitimacy in an IT Implementation," Journal of Management Studies, Wiley Blackwell, vol. 35(1), pages 35-58, January.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Intraorganizational power; Resource dependency theory; Information technology; Dysfunctional behavior; Case study;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General

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