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Leading global IT-enabled change across cultures

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  • Iveroth, Einar

Abstract

This paper explores, from a practice-based departure, the question of how global companies lead IT-enabled transformation across cultures. The paper examines the change management practices incorporated by the leading telecommunications company Ericsson in the transformation of its finance and accounting (F&A) unit. The findings suggest that a practice-based culture can make global transformation projects easier to accomplish, and that IT can reinforce such a culture. However, the findings also shows how the intangible structure of practice-based culture and the tangible structure IT supplies a foundation to build on, but require additional resources that are more situated, social and human oriented to be successful. Overall this paper offers a new perspective of IT-enabled change across cultures by developing the analytical concepts of common ground, common meaning and common interest.

Suggested Citation

  • Iveroth, Einar, 2012. "Leading global IT-enabled change across cultures," European Management Journal, Elsevier, vol. 30(4), pages 340-351.
    • Handle: RePEc:eee:eurman:v:30:y:2012:i:4:p:340-351
    DOI: 10.1016/j.emj.2011.12.002
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