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Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory

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  • Zaw Min Thant
  • Yongjin Chang

    (Chuo University)

Abstract

This study examines job satisfaction and dissatisfaction factors of government employees in Myanmar. A sample of 226 public employees in the Ministry of Border Affairs was randomly selected and interviewed for the study. The qualitative data collected from the interviews were analyzed by NVivo 12. Applying Herzberg’s two-factor theory, the study found that both motivators and hygiene factors influenced job satisfaction and dissatisfaction of the public employees. In particular, interpersonal relationships, factors in personal life, work itself, and recognition were major determinants of job satisfaction, and working conditions, interpersonal relations, factors in personal life, supervision-technical, and recognition all influenced job dissatisfaction of public employees in Myanmar.

Suggested Citation

  • Zaw Min Thant & Yongjin Chang, 2021. "Determinants of Public Employee Job Satisfaction in Myanmar: Focus on Herzberg’s Two Factor Theory," Public Organization Review, Springer, vol. 21(1), pages 157-175, March.
    • Handle: RePEc:kap:porgrv:v:21:y:2021:i:1:d:10.1007_s11115-020-00481-6
    DOI: 10.1007/s11115-020-00481-6
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    References listed on IDEAS

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    1. Bitsch, Vera & Hogberg, Michael, 2005. "Exploring Horticultural Employees' Attitudes Toward Their Jobs: A Qualitative Analysis Based on Herzberg's Theory of Job Satisfaction," Journal of Agricultural and Applied Economics, Cambridge University Press, vol. 37(3), pages 659-671, December.
    2. Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    3. Yongbeom Hur, 2018. "Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?," Public Organization Review, Springer, vol. 18(3), pages 329-343, September.
    4. Harrell, Adrian M. & Stahl, Michael J., 1984. "McClelland's trichotomy of needs theory and the job satisfaction and work performance of CPA firm professionals," Accounting, Organizations and Society, Elsevier, vol. 9(3-4), pages 241-252, October.
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    Cited by:

    1. Md. Abu Issa Gazi & Md. Aminul Islam & Farid Ahammad Sobhani & Bablu Kumar Dhar, 2022. "Does Job Satisfaction Differ at Different Levels of Employees? Measurement of Job Satisfaction among the Levels of Sugar Industrial Employees," Sustainability, MDPI, vol. 14(6), pages 1-17, March.
    2. Byunghyun Lee & Changjae Lee & Ilyoung Choi & Jaekyeong Kim, 2022. "Analyzing Determinants of Job Satisfaction Based on Two-Factor Theory," Sustainability, MDPI, vol. 14(19), pages 1-19, October.
    3. Saeed A. Al-Haidan & Alaa M. S. Azazz & Ibrahim A. Elshaer, 2022. "Social Disconnectedness and Career Advancement Impact on Performance: The Role of Employees’ Satisfaction in the Energy Sector," Energies, MDPI, vol. 15(7), pages 1-16, April.
    4. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    5. Giuliano, Romina & Mahy, Benoît & Rycx, François & Vermeylen, Guillaume, 2024. "Overeducation, Overskilling and Job Satisfaction in Europe: The Moderating Role of Employment Contracts," IZA Discussion Papers 16913, Institute of Labor Economics (IZA).
    6. Romina Giuliano & Benoît Mahy & François Ryckx & Guillaume Vermeylen, 2024. "Overeducation, Overskilling and Job Satisfaction in Europe: The Moderating Role of Employment Contracts," LIDAM Discussion Papers IRES 2024003, Université catholique de Louvain, Institut de Recherches Economiques et Sociales (IRES).
    7. repec:sol:wpaper:2013/373257 is not listed on IDEAS
    8. Deli Yuan & Md. Abu Issa Gazi & Md. Alinoor Rahman, 2022. "Assessment of Both Personal and Professional Aspects to Measure Job Satisfaction Levels among Garment Workers: Empirical Evidence from a Developing Country," IJERPH, MDPI, vol. 19(24), pages 1-25, December.

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