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Methodological Challenges Posed by Measures of Performance

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  • William Starbuck

Abstract

Performance measures are everywhere, but they are filled with errors, and these errors are likely to cause faulty inferences. We should distrust performance measures, but we cannot ignore them because they are powerful motivators that can produce dramatic improvements in human and organizational performance. Copyright Kluwer Academic Publishers 2004

Suggested Citation

  • William Starbuck, 2004. "Methodological Challenges Posed by Measures of Performance," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 8(4), pages 337-343, October.
    • Handle: RePEc:kap:jmgtgv:v:8:y:2004:i:4:p:337-343
    DOI: 10.1007/s10997-004-4125-z
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    References listed on IDEAS

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    1. Rosenberg, Barr & Houglet, Michel, 1974. "Error Rates in CRSP and Compustat Data Bases and their Implications," Journal of Finance, American Finance Association, vol. 29(4), pages 1303-1310, September.
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    Cited by:

    1. Pawan V. Bhansing & Mark A. A. M. Leenders & Nachoem M. Wijnberg, 2016. "Selection system orientations as an explanation for the differences between dual leaders of the same organization in their perception of organizational performance," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 20(4), pages 907-933, December.
    2. Bruno S. Frey, 2006. "Evaluitis � Eine Neue Krankheit," IEW - Working Papers 293, Institute for Empirical Research in Economics - University of Zurich.
    3. Karl Breunig & Katja Hydle, 2013. "Remote control: measuring performance for value creation and governance of globally distributed knowledge work," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(3), pages 559-582, August.
    4. Bruno S. Frey, 2006. "Evaluitis ? Eine neue Krankheit," CREMA Working Paper Series 2006-18, Center for Research in Economics, Management and the Arts (CREMA).
    5. Pietro Evangelista & Aino Kianto & Henri Hussinki & Mika Vanhala & Anna-Maija Nisula, 2023. "Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers," Logistics, MDPI, vol. 7(1), pages 1-21, February.
    6. Lamberto Zollo & Maria Carmen Laudano & Andrea Boccardi & Cristiano Ciappei, 2019. "From governance to organizational effectiveness: the role of organizational identity and volunteers’ commitment," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(1), pages 111-137, March.
    7. Steigenberger, Norbert, 2014. "Only a matter of chance? How firm performance measurement impacts study results," European Management Journal, Elsevier, vol. 32(1), pages 46-65.
    8. Lino Cinquini & Falconer Mitchell & Hanne Nørreklit, 2013. "Guest Editorial Introduction," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 17(1), pages 1-4, February.

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