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Do the Ends Justify the Means? Variation in the Distributive and Procedural Fairness of Machine Learning Algorithms

Author

Listed:
  • Lily Morse

    (West Virginia University)

  • Mike Horia M. Teodorescu

    (Boston College
    Massachusetts Institute of Technology)

  • Yazeed Awwad

    (Massachusetts Institute of Technology)

  • Gerald C. Kane

    (Boston College)

Abstract

Recent advances in machine learning methods have created opportunities to eliminate unfairness from algorithmic decision making. Multiple computational techniques (i.e., algorithmic fairness criteria) have arisen out of this work. Yet, urgent questions remain about the perceived fairness of these criteria and in which situations organizations should use them. In this paper, we seek to gain insight into these questions by exploring fairness perceptions of five algorithmic criteria. We focus on two key dimensions of fairness evaluations: distributive fairness and procedural fairness. We shed light on variation in the potential for different algorithmic criteria to facilitate distributive fairness. Subsequently, we discuss procedural fairness and provide a framework for understanding how algorithmic criteria relate to essential aspects of this construct, which helps to identify when a specific criterion is suitable. From a practical standpoint, we encourage organizations to recognize that managing fairness in machine learning systems is complex, and that adopting a blind or one-size-fits-all mentality toward algorithmic criteria will surely damage people’s attitudes and trust in automated technology. Instead, firms should carefully consider the subtle yet significant differences between these technical solutions.

Suggested Citation

  • Lily Morse & Mike Horia M. Teodorescu & Yazeed Awwad & Gerald C. Kane, 2022. "Do the Ends Justify the Means? Variation in the Distributive and Procedural Fairness of Machine Learning Algorithms," Journal of Business Ethics, Springer, vol. 181(4), pages 1083-1095, December.
  • Handle: RePEc:kap:jbuset:v:181:y:2022:i:4:d:10.1007_s10551-021-04939-5
    DOI: 10.1007/s10551-021-04939-5
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    References listed on IDEAS

    as
    1. Mathur, Pragya & Sarin Jain, Shalini, 2020. "Not all that glitters is golden: The impact of procedural fairness perceptions on firm evaluations and customer satisfaction with favorable outcomes," Journal of Business Research, Elsevier, vol. 117(C), pages 357-367.
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    1. Alexander Benlian & Martin Wiener & W. Alec Cram & Hanna Krasnova & Alexander Maedche & Mareike Möhlmann & Jan Recker & Ulrich Remus, 2022. "Algorithmic Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 825-839, December.

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