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Knowledge Management and its Role on Organizational Crisis Management: A Literature Review

Author

Listed:
  • Abdullatef Alkandari

    (the University of Jordan Business School, Amman, Jordan)

  • Dr. Ra’ed Masa’deh
  • Prof. Musa Al-Lozi

Abstract

This research aimed to study the concept of knowledge, knowledge management and its role on organizational crisis management through conducting a comprehensive review of theories, literature, and empirical studies. Furthermore, the researchers reviewed the prevailing theories of knowledge management and its relationship with organizational crisis management.

Suggested Citation

  • Abdullatef Alkandari & Dr. Ra’ed Masa’deh & Prof. Musa Al-Lozi, 2017. "Knowledge Management and its Role on Organizational Crisis Management: A Literature Review," Journal of Social Sciences (COES&RJ-JSS), , vol. 6(4), pages 833-850, October.
  • Handle: RePEc:jso:coejss:v:6:y:2017:i:4:p:833-850
    as

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    References listed on IDEAS

    as
    1. Mohammad Q. Ahmad Al-Qarioti, 2015. "The Impact of Knowledge Management on Organizational Performance: An Empirical Study of Kuwait University," Eurasian Journal of Business and Management, Eurasian Publications, vol. 3(4), pages 36-54.
    2. Sangeeta Shah Bharadwaj & Sumedha Chauhan & Aparna Raman, 2015. "Impact of Knowledge Management Capabilities on Knowledge Management Effectiveness in Indian Organizations," Vikalpa: The Journal for Decision Makers, , vol. 40(4), pages 421-434, December.
    3. Bader Yousef Obeidat & Mai Maher Al-Suradi & Ra’ed Masa’deh & Ali Tarhini, 2016. "The impact of knowledge management on innovation," Management Research Review, Emerald Group Publishing Limited, vol. 39(10), pages 1214-1238, October.
    4. Jeevan Jyoti & Pooja Gupta & Sindhu Kotwal, 2011. "Impact of Knowledge Management Practices on Innovative Capacity," Vision, , vol. 15(4), pages 315-330, December.
    Full references (including those not matched with items on IDEAS)

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