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Research Note—Content and Collaboration: An Affiliation Network Approach to Information Quality in Online Peer Production Communities

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  • Gerald C. Kane

    (Boston College, Chestnut Hill, Massachusetts 02467)

  • Sam Ransbotham

    (Boston College, Chestnut Hill, Massachusetts 02467)

Abstract

The 15-year history of collaboration on Wikipedia offers insight into how peer production communities create knowledge. In this research, we combine disparate content and collaboration approaches through a social network analysis approach known as an affiliation network. It captures both how knowledge is transferred in a peer production network and also the underlying skills possessed by its contributors in a single methodological approach. We test this approach on the Wikipedia articles dedicated to medical information developed in a subcommunity known as a WikiProject. Overall, we find that the position of an article in the affiliation network is associated with the quality of the article. We further investigate information quality through additional qualitative and quantitative approaches including expert coders using medical students, crowdsourcing using Amazon Mechanical Turk, and visualization using network graphs. A review by fourth-year medical students indicates that the Wikipedia quality rating is a reliable measure of information quality. Amazon Mechanical Turk ratings, however, are a less reliable measure of information quality, reflecting observable content characteristics such as article length and the number of references.

Suggested Citation

  • Gerald C. Kane & Sam Ransbotham, 2016. "Research Note—Content and Collaboration: An Affiliation Network Approach to Information Quality in Online Peer Production Communities," Information Systems Research, INFORMS, vol. 27(2), pages 424-439, June.
  • Handle: RePEc:inm:orisre:v:27:y:2016:i:2:p:424-439
    DOI: 10.1287/isre.2016.0622
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    Cited by:

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    3. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 0. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 0, pages 1-23.
    4. Paola Bernardi & Alberto Bertello & Canio Forliano & Ludovico Bullini Orlandi, 2022. "Beyond the “ivory tower”. Comparing academic and non-academic knowledge on social entrepreneurship," International Entrepreneurship and Management Journal, Springer, vol. 18(3), pages 999-1032, September.
    5. Kai Zhu & Dylan Walker & Lev Muchnik, 2020. "Content Growth and Attention Contagion in Information Networks: Addressing Information Poverty on Wikipedia," Information Systems Research, INFORMS, vol. 31(2), pages 491-509, June.
    6. Roman Lukyanenko & Andrea Wiggins & Holly K. Rosser, 2020. "Citizen Science: An Information Quality Research Frontier," Information Systems Frontiers, Springer, vol. 22(4), pages 961-983, August.

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