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Determinants of the Acceptance of Mobile Payment Systems by E-Merchants

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  • Daniel Możdżyński

    (Poznan University of Economics and Business, Poland)

  • Wojciech Cellary

    (Poznan University of Economics and Business, Poland)

Abstract

To be effectively deployed, a mobile payment (m-payment) system must be provided by e-merchants and accepted by e-consumers. Although the problem of acceptance of m-payment systems by e-consumers has been widely researched, there are few studies about what actually motivates e-merchants to adopt and deploy these systems in their businesses in the first place. The goal of this research was to discover the behavioral intentions of e-merchants to adopt and deploy an m-payment system. The interviews approach was applied to 347 e-merchants randomly selected from among the whole population of 47,457 independent business units selling goods on-line in Poland. The PLS-SEM method was applied to determine the relationship between variables. Unexpectedly, perceived risk was not a significant factor influencing e-merchants' intention to adopt an m-payment system. The e-merchants’ behavioral intention was significantly impacted by the expected usefulness, perceived ease of deployment and use, perceived cost and price, and hedonic motivation.

Suggested Citation

  • Daniel Możdżyński & Wojciech Cellary, 2022. "Determinants of the Acceptance of Mobile Payment Systems by E-Merchants," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 20(1), pages 1-23, January.
    • Handle: RePEc:igg:jeco00:v:20:y:2022:i:1:p:1-23
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    References listed on IDEAS

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    1. Ahmad Ghandour & Hussein Al-Srehan & Alhanof Almutairi, 2023. "Analysis of Demand and Supply for Mobile Payments in the UAE during COVID-19," JRFM, MDPI, vol. 16(2), pages 1-11, January.

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